Side-by-side comparison · 24 data points
No more no-reply campaigns and order emails: Know Reply's AI answers customers like your brand would
| Know Reply‑AI | Yuma AI | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | Know Reply‑AI Email Engagement | Yuma AI |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 9 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free trial available |
| Built for Shopify | — | — |
| Pricing tiers | ★ 4 tiers | 2 tiers |
| Listed features | 4 | ★ 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Oct 2025 | May 2025 |
Based on the data on this page, Yuma AI is the stronger choice for most Shopify App Store merchants — 5.0★ vs Know Reply‑AI Email Engagement's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Know Reply‑AI Email Engagement at Free plan available, Yuma AI at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Yuma AI; mid-market and enterprise merchants with specific feature requirements should evaluate both — Know Reply‑AI Email Engagement's 0-review base may include the workflow context that matches your specific use case better than Yuma AI's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Know Reply‑AI Email Engagement audit • Yuma AI audit
| Keyword | Know Reply‑AI | Yuma AI |
|---|---|---|
| helpdesk | #12918 | #291 |
| ai agent | #19545 | #152 |
Both Know Reply‑AI Email Engagement and Yuma AI offer paid plans only. Know Reply‑AI Email Engagement starts at Free plan available; Yuma AI starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
AppRanks cannot separate these two on rating, because neither publishes one. Yuma AI does carry the larger published review base (9 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Yuma AI has the deeper published review base (9 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Know Reply‑AI Email Engagement typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Yuma AI typically suits early-stage and growth-mode teams based on its published review base (9 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Know Reply‑AI Email Engagement and Yuma AI both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Know Reply‑AI Email Engagement" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
