| Metric | Klaviyo: Product Reviews | Okendo: Reviews & Loyalty |
|---|---|---|
| Rating | 4.8 ★ | 4.8 ★ |
| Total reviews | 229 | ★ 1.4k |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 2 tiers | ★ 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | ★ 2 | 1 |
| Languages | 7 supported | 1 supported |
| Listed since | Jun 2022 | Jun 2018 |
Klaviyo: Product Reviews and Okendo: Reviews & Loyalty are evenly matched on rating (4.8★ vs 4.8★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Klaviyo: Product Reviews at Free plan available, Okendo: Reviews & Loyalty at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Okendo: Reviews & Loyalty has the larger user base (1,423 reviews vs 229), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Klaviyo: Product Reviews's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Klaviyo: Product Reviews audit • Okendo: Reviews & Loyalty audit
| Last updated | — | — |
|---|
| Keyword | Klaviyo | Okendo |
|---|---|---|
| loyalty and referral reviews | #23 | #2 |
| star ratings and | #2 | #24 |
| star ratings | #2 | #24 |
| review | #10 | #24 |
| photo reviews | #11 | #28 |
Both Klaviyo: Product Reviews and Okendo: Reviews & Loyalty offer paid plans only. Klaviyo: Product Reviews starts at Free plan available; Okendo: Reviews & Loyalty starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Klaviyo: Product Reviews (4.8★, 229 reviews) and Okendo: Reviews & Loyalty (4.8★, 1,423 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 4.8★. Okendo: Reviews & Loyalty does carry the larger published review base (1,423 vs 229). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Okendo: Reviews & Loyalty has the deeper published review base (1,423 vs 229), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Klaviyo: Product Reviews typically suits early-stage and growth-mode teams based on its published review base (229 reviews). Okendo: Reviews & Loyalty typically suits early-stage and growth-mode teams based on its published review base (1,423 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Klaviyo: Product Reviews and Okendo: Reviews & Loyalty both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Klaviyo: Product Reviews" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.