Okendo: Reviews & Loyalty for Shopify App Store
By Okendo
Okendo: Reviews & Loyalty is the #3 ranked social trust app on Shopify, with a 4.8 average rating from 1,369 reviews, with a free plan available, as of July 8, 2026.
Okendo: Reviews & Loyalty is a Shopify App Store app by Okendo, launched June 2018. With a rating of 4.8★ from 1,369 reviews, it currently ranks #3 in the Social trust category.
AppRanks data: Okendo: Reviews & Loyalty ranks #3 in Social trust on Shopify App Store, placing it in the top 14% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Okendo: Reviews & Loyalty is a category-leading Shopify app with an established review history. It is listed in the Social trust category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1,369 reviews show steady adoption but the app hasn't crossed the heavy-volume bar yet. Review accumulation at this stage tends to come from segment-specific use cases rather than universal adoption, so fit-to-stack matters more than category-leader brand recognition. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (4.8★) signals consistent merchant satisfaction
- +1,369 reviews provide statistical reliability for the rating average
- +Free tier available — no card required to evaluate
- +Published by Okendo — established developer track record
Cons
- −Single-language listing (English) — international merchants may need translation tooling
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About Okendo: Reviews & Loyalty
How Okendo: Reviews & Loyalty works
Okendo gives you the tools to turn your shoppers into Superfans! It's a unified platform with 5 connected, fully featured apps for powering Reviews, Loyalty, Surveys, Quizzes and Referrals. With Okendo, you can power engagement and conversion across all stages of the customer journey. And by having everything in one place you save money on subscription costs and streamline internal workflows. Join the thousands of Shopify brands growing faster and smarter with community marketing by Okendo.
Screenshots
Key features
- AI-powered Review displays and UGC collection automations.
- Loyalty programs based on points, perks, store credit & direct rewards.
- Product recommendation quizes, community badges & dynamic surveys and polls.
- Integrations with Shop, TikTok, Google, Klaviyo, Walmart and 50+ 3rd party apps.
- Hands-on, 24-7 customer support and strategy guidance for all users
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- All Growth Plan FeaturesEnjoy all features available in the Growth Plan.Common
- Badge ManagementCreate and manage badges to recognize achievements or milestones.Differentiator
- Image Carousel DisplayShowcase products in a rotating image carousel for enhanced visibility.Common
- Cash Back ProgramsProvide customers with cash back on their purchases to encourage loyalty.Common
- Checkout ProcessStreamline the checkout process to enhance customer experience and reduce cart abandonment.Common
- Coupon CodesCreate and manage coupon codes to attract customers and boost sales.table-stakes
- Customer AccountsAllow customers to create and manage their own accounts.Common
- Custom Request ManagementManage and track custom requests from users efficiently.Niche
- Custom RewardsDevelop personalized rewards to enhance customer satisfaction and loyalty.table-stakes
- Data Import and ExportEasily import and export data in bulk for efficient management.Common
- Data MigrationSeamlessly transfer and migrate data between platforms or systems.Common
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.table-stakes
- Early AccessProvide customers with early access to new features before they are widely available.Common
- Email AutomationAutomate your email marketing campaigns for better engagement and efficiency.Common
- Email RequestsFacilitate requests via email for streamlined communication.Common
- Essential Plan FeaturesAccess all features included in the Essential plan.
- Event ManagementCreate and manage events to engage customers and promote products.Common
- Everything in Free PlanAccess all features available in the Free Plan.Niche
- Exclusive AccessGain special permissions or features not available to all users.Differentiator
- Data FilteringApply filters to sort and find specific data quickly and easily.Common
- Free Shipping OptionsOffer free shipping to enhance customer satisfaction and sales.Common
- Grid LayoutDisplay products in a visually appealing grid format for better browsing.Niche
- Holiday GiftsManage and promote holiday gift options and returns for customers.Differentiator
- Media GalleriesAccess and browse through various media galleries.
- Meta InformationManage meta information for products to enhance SEO and organization.
- Monthly Order LimitsSet limits on the number of orders processed each month.Common
- Photo ReviewsCollect and display customer reviews with photos for authenticity.Common
- Point System IntegrationImplement a point system for rewards or loyalty programs in your store.table-stakes
- POS Rewards ProgramOffer rewards points to customers through your POS system.Common
- Product ReviewsEnable customers to leave reviews for products they purchase.Differentiator
- Promotional CampaignsRun various promotional campaigns to boost sales and attract customers.Common
- Q&A FeatureFacilitate customer inquiries with a dedicated Q&A section.Common
- Referral ProgramEncourage customers to refer others and earn rewards.table-stakes
- ReportingGenerate and view reports on various metrics and data.Common
- Review HighlightsSummarize key points from customer reviews for quick insights.Common
- All Reviews PageCreate a dedicated page to display all customer reviews for easy access.Niche
- Review SyndicationSyndicate reviews across multiple platforms to enhance credibility.Niche
- Reward ProgramsCreate and manage reward programs to incentivize customer loyalty.table-stakes
- Rich Snippet IntegrationEnhance search visibility with rich snippets for content.Niche
- Shipping RatesCalculate and display shipping rates for customer orders.Differentiator
- SMS TemplatesCreate reusable templates for SMS messages to streamline communication.
- Star RatingsDisplay star ratings to provide a quick visual representation of product quality.Common
- Survey CollectionCollect valuable insights through customizable surveys and feedback forms.Common
- Tabs and SidebarsOrganize content with tabs or sidebars for better navigation.
- Customer TestimonialsShowcase customer testimonials to build trust and credibility.Niche
- Unlimited FormsCreate and manage an unlimited number of forms for data collection.Common
- Unlimited Product GroupingCreate unlimited product groups for better organization.
- Video ReviewsGather and showcase customer reviews in video format.Common
- VIP TiersCreate tiered levels of VIP status to reward loyal customers differently.table-stakes
- VotingEnable voting on reviews to highlight the most helpful feedback.
- Loyalty ProgramsImplement loyalty programs to reward repeat customers and increase retention.Differentiator
- Referral Program (Japanese)Implement referral programs to encourage customers to refer new clients and earn rewards.
Pricing plans
Free
|
Essential19/month
|
Most popular Growth119/month
|
Power299/month
|
Category rankings
As of Jul 8, 2026- Social trust#3of 23Top 14%
- Customer loyalty#6of 28Top 22%
- Product review#18of 322Top 6%
- Loyalty and reward#21of 325Top 7%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Featured placements
Okendo: Reviews & Loyalty has been featured in the following sections on Shopify App Store in the last 30 days:
- categoryRecommended social trust apps
Keyword rankings
Okendo: Reviews & Loyalty ranks for 50 keywords across Shopify App Store. Here are the top 3:
- 1.quizzesRank #2
- Rank #5
- Rank #7
Competitors & alternatives
Okendo: Reviews & Loyalty competes with these apps in the same space:
Frequently asked questions
What is Okendo: Reviews & Loyalty?
Okendo: Reviews & Loyalty is an app for Shopify. It currently holds a 4.8-star rating from 1,369 merchant reviews, and it has been listed on the marketplace since 2018. It is listed under the Social trust category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Okendo.
Is Okendo: Reviews & Loyalty free?
Okendo: Reviews & Loyalty offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Essential, Growth, Power unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
How does Okendo: Reviews & Loyalty compare to alternatives?
Okendo: Reviews & Loyalty currently ranks #3 of 23 apps in the Social trust category on Shopify. The closest tracked alternatives are Rivyo AI Reviews & Loyalty App, AG Product Reviews App & UGC, and Junip Product Reviews App & AI — each shares categories, pricing patterns, or feature signals with Okendo: Reviews & Loyalty. AppRanks publishes daily side-by-side comparisons (rating, review velocity, ranking deltas, pricing) so merchants can pick the option that fits their store size, integrations, and budget tier.
Who uses Okendo: Reviews & Loyalty?
Okendo: Reviews & Loyalty is actively installed across Shopify stores tracked by AppRanks. Its review base of 1,369 signals a mature user community spanning small, mid-market, and enterprise merchants. It is part of the Social trust category on Shopify.
Where does Okendo: Reviews & Loyalty rank on Shopify?
Okendo: Reviews & Loyalty currently sits at position #3 in the Social trust category on Shopify. That places it in the top 13% of 23 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Okendo: Reviews & Loyalty integrate with?
Okendo: Reviews & Loyalty lists 11 integrations on its Shopify marketplace page. The most prominent are Checkout, Customer accounts, Shopify POS, Shopify Flow, Shopify Admin, Google, plus 5 additional integrations listed on the marketplace page. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.