Use Many Chat/Live Chat/messenger with FAQ, abandoned cart with chatbots, Push notification inc
| Metric | Shopify Inbox | Pushdaddy Many Chat ,Cloud API |
|---|---|---|
| Rating | ★ 4.6 ★ | 4.3 ★ |
| Total reviews | ★ 5.8k | 965 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | — | 1 tier |
| Listed features | 4 | ★ 5 |
| Featured placements | ★ 3 | 1 |
| Review velocity (30d) | 54 new | — |
| Languages | 21 supported | 7 supported |
| Listed since | Aug 2019 | Jan 2020 |
Shopify Inbox edges out Pushdaddy Many Chat ,Cloud API on rating (4.6★ vs 4.3★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: Shopify Inbox at Free plan available, Pushdaddy Many Chat ,Cloud API at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Shopify Inbox has the larger user base (5,800 reviews vs 965), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Pushdaddy Many Chat ,Cloud API's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Shopify Inbox; mid-market and enterprise merchants with specific feature requirements should evaluate both — Pushdaddy Many Chat ,Cloud API's 965-review base may include the workflow context that matches your specific use case better than Shopify Inbox's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Shopify Inbox audit • Pushdaddy Many Chat ,Cloud API audit
| Listed |
|---|
| Last updated | — | — |
|---|
| Keyword | Shopify Inbox | Pushdaddy Many Chat ,Cloud API |
|---|---|---|
| livechat | #43 | #79 |
| chat | #3 | #1284 |
| messenger | #141 | #221 |
| live chat | #71 | #168 |
| ai chat | #25 | #203 |
| Signal | Shopify Inbox | Pushdaddy Many Chat ,Cloud API |
|---|---|---|
| Average rating | 4.6 ★ (5.8k) | 4.3 ★ (965) |
| Rating distribution | 580% 48% 33% 22% 17% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +8 | — |
| Reviews · last 30 days | +54 | — |
| Reviews · last 90 days | +276 | — |
The AI agent is horrible and cannot be turned off.
Both Shopify Inbox and Pushdaddy Many Chat ,Cloud API offer paid plans only. Shopify Inbox starts at Free plan available; Pushdaddy Many Chat ,Cloud API starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Shopify Inbox has the higher average rating (4.6★ from 5,800 reviews) compared to Pushdaddy Many Chat ,Cloud API (4.3★ from 965 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Shopify Inbox holds the higher average rating (4.6★ vs 4.3★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Shopify Inbox has the deeper published review base (5,800 vs 965), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Shopify Inbox typically suits established teams with steady usage based on its published review base (5,800 reviews). Pushdaddy Many Chat ,Cloud API typically suits early-stage and growth-mode teams based on its published review base (965 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Shopify Inbox and Pushdaddy Many Chat ,Cloud API both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Pushdaddy Many Chat ,Cloud API" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
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