Is Hosted Email or Kustomer cheaper?

Both Hosted Email and Kustomer offer a free plan. Hosted Email lists no paid plan with a published price; Kustomer lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.

Which has better reviews, Hosted Email or Kustomer?

Kustomer has the higher average rating (5.0★ from 24 reviews) compared to Hosted Email (4.1★ from 31 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Hosted Email or Kustomer?

Kustomer holds the higher average rating (5.0★ vs 4.1★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Hosted Email or Kustomer?

Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Hosted Email has more published reviews to read for user-reported install experience (31 vs 24).

Which works better for small vs large Shopify App Store merchants?

AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Hosted Email has 31 published reviews; Kustomer has 24 published reviews. Compare plan limits and pricing tiers against your own volume.

Can I migrate data between Hosted Email and Kustomer?

Migration support varies by app and category. Hosted Email and Kustomer both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Kustomer" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Hosted vs Kustomer

Side-by-side comparison

Hosted

4.1·31reviews

Hosted Email app offers advanced email integrated directly in your store's admin panel.

shopifyFree plan available

Change

New comparison

Kustomer

5.0·24reviews

Revolutionize support with Kustomer's AI CRM. Gain deep insights for superior customer experiences.

shopifyFree to install

Change

At a glance

8 metrics · ★ = leads on this metric

Feature comparison between Hosted Email and Kustomer
Metric	Hosted Email	Kustomer
Rating	4.1 ★	★ 5.0 ★
Total reviews	★ 31	24
Free plan	Yes	Yes
Pricing	Free plan available	Free to install
Pricing tiers	★ 2 tiers	1 tier
Listed features	3	★ 5
Languages	1 supported	10 supported

AppRanks verdict

Generated from live data on this page

The call

On the measured data here, Kustomer leads on more dimensions (4 vs 1). Pick Hosted Email if one of the points where it leads is what you need.

Where Hosted Email leads

Lists Auto-reply, Email and Self-service (+1 more) in its marketplace category features; Kustomer doesn't.

Where Kustomer leads

Higher average rating: 5.0★ vs 4.1★.
Available in more languages: 10 vs 1.
Ranks higher in Helpdesk: #41 vs #67 of 318.
Lists AI chatbots, AI responses and AI summaries (+21 more) in its marketplace category features; Hosted Email doesn't.

How this is generated

Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology

Read each app's audit: Hosted Email audit • Kustomer audit

1. Listing metadata

Field-level data

Field	Hosted	Kustomer
Tagline	“Hosted Email app offers advanced email integrated directly in your store's admin panel.”	“Revolutionize support with Kustomer's AI CRM. Gain deep insights for superior customer experiences.”
Listing audit	80/100 listing audit	88/100 listing audit
Screenshots	3 images	6 images
Languages	English	EnglishFrenchGermanItalianPortuguese (Brazil)+5 more
Platforms	Shopify	Shopify
Developer	Clover Apps Limited \| Email Account Specialists

Hosted vs Kustomer

Hosted

Kustomer

At a glance

AppRanks verdict

1. Listing metadata

2. Pricing & plans

3. Features

4. Categories & rankings

5. Category features

6. Search rankings

7. Activity in the last 90 days

Hosted · 3 changes

Kustomer · 1 changes

8. App details

Frequently asked