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Field-level data| Konvo | Zoko | |
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| Screenshots | images | images |
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| Last updated | — | — |
| Konvo | Zoko | |
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
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| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | Konvo: AI Support & Marketing | Zoko: WhatsApp for D2C Brands |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.9 ★ |
| Total reviews | 11 | ★ 432 |
| Free plan | — | ★ Yes |
| Pricing | From $155/month | ★ Free trial available |
| Built for Shopify | — | — |
| Pricing tiers | 2 tiers | ★ 4 tiers |
| Listed features | 4 | ★ 5 |
| Featured placements | — | 1 |
| Languages | 1 supported | 1 supported |
| Listed since | Mar 2024 | Dec 2020 |
Konvo: AI Support & Marketing and Zoko: WhatsApp for D2C Brands are evenly matched on rating (5.0★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
On pricing, Zoko: WhatsApp for D2C Brands offers a free tier (Free trial available) while Konvo: AI Support & Marketing starts at From $155/month. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Zoko: WhatsApp for D2C Brands has the larger user base (432 reviews vs 11), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Konvo: AI Support & Marketing's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Konvo: AI Support & Marketing audit • Zoko: WhatsApp for D2C Brands audit
| Keyword | Konvo | Zoko |
|---|---|---|
| support | #35 | #46 |
| livechat | #17 | #77 |
| ai chat | #104 | #40 |
| #136 | #10 | |
| support widget | #33 | #146 |
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Zoko: WhatsApp for D2C Brands is the cheaper option — it offers a free plan (Free trial available). Konvo: AI Support & Marketing starts at From $155/month. Both publish their pricing on the Shopify App Store; AppRanks mirrors what's listed on each refresh cycle.
Konvo: AI Support & Marketing (5.0★, 11 reviews) and Zoko: WhatsApp for D2C Brands (4.9★, 432 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Konvo: AI Support & Marketing holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Zoko: WhatsApp for D2C Brands has the deeper published review base (432 vs 11), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Konvo: AI Support & Marketing typically suits early-stage and growth-mode teams based on its published review base (11 reviews). Zoko: WhatsApp for D2C Brands typically suits early-stage and growth-mode teams based on its published review base (432 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Konvo: AI Support & Marketing and Zoko: WhatsApp for D2C Brands both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Konvo: AI Support & Marketing" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
