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eDesk ‑ AI, Helpdesk & Chat vs Reponse
Side-by-side comparison
At a glance
| Metric | eDesk ‑ AI, Helpdesk & Chat | Reponse: Chat/Support/Loyalty |
|---|---|---|
| Rating | 4.7 ★ | — |
| Total reviews | 32 | 0 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free plan available |
| Pricing tiers | 3 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Languages | 5 supported | 1 supported |
| Listed since | Jul 2016 |
AppRanks verdict
Generated from live data on this pageThe call
On the measured data here, eDesk leads on more dimensions (3 vs 1). Pick Reponse if one of the points where it leads is what you need.
Where eDesk leads
- Available in more languages: 5 vs 1.
- Ranks higher in Helpdesk: #35 vs #147 of 318.
- Lists Agent analytics, Analytics and Auto-reply (+28 more) in its marketplace category features; Reponse doesn't.
Where Reponse leads
- Lists Cart recovery and Greetings in its marketplace category features; eDesk doesn't.
How this is generated
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: eDesk ‑ AI, Helpdesk & Chat audit • Reponse: Chat/Support/Loyalty audit
1. Listing metadata
Field-level data| Field | eDesk ‑ AI, Helpdesk & Chat | Reponse |
|---|---|---|
| Tagline | ||
| Listing audit | 94/100 listing audit | 90/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
