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SB vs Repli Desk
Side-by-side comparison
Repli Desk
Repli Desk: helpdesk for email, Instagram, Facebook, and live chat.
shopifyFree plan available
At a glance
| Metric | SB: Helpdesk, Live Chat & FAQs | Repli Desk |
|---|---|---|
| Rating | 4.6 ★ | — |
| Total reviews | 318 | 0 |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free plan available |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | ★ 5 | 4 |
| Featured placements | 2 | — |
| Languages | 1 supported | 1 supported |
AppRanks verdict
Generated from live data on this pageThe call
On the measured data here, SB leads on more dimensions (3 vs 1). Pick Repli Desk if one of the points where it leads is what you need.
Where SB leads
- More published reviews: 318 vs 0.
- Ranks higher in Helpdesk: #39 vs #133 of 309.
- Lists AI chatbots, AI responses and AI summaries (+18 more) in its marketplace category features; Repli Desk doesn't.
Where Repli Desk leads
- Lists Automated workflows, Conversion tracking and Custom discount codes (+14 more) in its marketplace category features; SB doesn't.
How this is generated
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: SB: Helpdesk, Live Chat & FAQs audit • Repli Desk audit
1. Listing metadata
Field-level data| Field | SB | Repli Desk |
|---|---|---|
| Tagline | ||
| Listing audit | 89/100 listing audit | 77/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
