SB vs Enorm Ask a question

Enorm Ask a question edges out SB: Helpdesk, Live Chat & FAQs on rating (4.8★ vs 4.6★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.

Pricing entry tiers: SB: Helpdesk, Live Chat & FAQs at Free to install, Enorm Ask a question at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

SB: Helpdesk, Live Chat & FAQs has the larger user base (318 reviews vs 15), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Enorm Ask a question's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Recommended by size: small/early-stage merchants who need fast install and low risk should default to Enorm Ask a question; mid-market and enterprise merchants with specific feature requirements should evaluate both — SB: Helpdesk, Live Chat & FAQs's 318-review base may include the workflow context that matches your specific use case better than Enorm Ask a question's broader-but-shallower coverage.

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Is SB: Helpdesk, Live Chat & FAQs or Enorm Ask a question cheaper?

Both SB: Helpdesk, Live Chat & FAQs and Enorm Ask a question offer paid plans only. SB: Helpdesk, Live Chat & FAQs starts at Free to install; Enorm Ask a question starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, SB: Helpdesk, Live Chat & FAQs or Enorm Ask a question?

Enorm Ask a question has the higher average rating (4.8★ from 15 reviews) compared to SB: Helpdesk, Live Chat & FAQs (4.6★ from 318 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose SB: Helpdesk, Live Chat & FAQs or Enorm Ask a question?

Enorm Ask a question holds the higher average rating (4.8★ vs 4.6★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, SB: Helpdesk, Live Chat & FAQs or Enorm Ask a question?

Both apps are one-click installs from the Shopify App Store. SB: Helpdesk, Live Chat & FAQs has the deeper published review base (318 vs 15), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Shopify App Store merchants?

SB: Helpdesk, Live Chat & FAQs typically suits early-stage and growth-mode teams based on its published review base (318 reviews). Enorm Ask a question typically suits early-stage and growth-mode teams based on its published review base (15 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.