Side-by-side comparison · 24 data points
| Help Scout | Judge.me Product Reviews App | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Sell more with unlimited product reviews, UGC, star ratings, and testimonials
| Metric | Help Scout | Judge.me Product Reviews App |
|---|---|---|
| Rating | 4.6 ★ | ★ 5.0 ★ |
| Total reviews | 18 | ★ 41k |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | ★ 4 tiers | 2 tiers |
| Listed features | 4 | ★ 5 |
| Featured placements | — | 8 |
| Review velocity (30d) | — | 1382 new |
| Languages | 1 supported | 6 supported |
| Listed since | Mar 2014 | Jun 2015 |
Based on the data on this page, Judge.me Product Reviews App is the stronger choice for most Shopify App Store merchants — 5.0★ vs Help Scout's 4.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Help Scout at Free plan available, Judge.me Product Reviews App at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Judge.me Product Reviews App has the larger user base (41,282 reviews vs 18), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Help Scout's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Judge.me Product Reviews App; mid-market and enterprise merchants with specific feature requirements should evaluate both — Help Scout's 18-review base may include the workflow context that matches your specific use case better than Judge.me Product Reviews App's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Help Scout audit • Judge.me Product Reviews App audit
| Last updated | — | — |
|---|
| Keyword | Help Scout | Judge.me Product Reviews App |
|---|---|---|
| survey | #237 | #37 |
| support | #239 | #82 |
Not featured in any section recently.
| Signal | Help Scout | Judge.me Product Reviews App |
|---|---|---|
| Average rating | 4.6 ★ (18) | 5.0 ★ (41k) |
| Rating distribution | 5— 4— 3— 2— 1— | 597% 42% 30% 20% 11% |
| Reviews · last 7 days | — | +307 |
| Reviews · last 30 days | — | +1.4k |
| Reviews · last 90 days | — | +3.2k |
No reviews yet.
Both Help Scout and Judge.me Product Reviews App offer paid plans only. Help Scout starts at Free plan available; Judge.me Product Reviews App starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Judge.me Product Reviews App has the higher average rating (5.0★ from 41,282 reviews) compared to Help Scout (4.6★ from 18 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Help Scout fits better if you prioritize broader integrations; Judge.me Product Reviews App is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Judge.me Product Reviews App has more onboarding documentation maturity (41,282 reviews vs 18), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Help Scout typically suits early-stage and growth-mode stores based on its review-base composition (18 reviews). Judge.me Product Reviews App aligns more with established stores with steady traffic (41,282 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
schön
Good support.
Amazingly helpful! Thank you Van!
Migration support varies by app and category. Help Scout and Judge.me Product Reviews App both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Help Scout" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
