Loading content…
Gladly vs Simple Chat
Side-by-side comparison
Simple Chat
Answer shoppers over chat and email with AI that uses your orders and policies. Staff handle less
shopifyFree to install
At a glance
| Metric | Gladly: AI Shopping Assistant | Simple Chat: AI helpdesk |
|---|---|---|
| Rating | 4.7 ★ | ★ 5.0 ★ |
| Total reviews | ★ 29 | 1 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free to install |
| Pricing tiers | 2 tiers | 2 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since |
AppRanks verdict
Generated from live data on this pageThe call
Gladly and Simple Chat each lead on different measured dimensions — pick by the one that matters most to you.
Where Gladly leads
- Ranks higher in Helpdesk: #41 vs #153 of 309.
- Lists AI chatbots, Agent analytics and Auto-assign (+32 more) in its marketplace category features; Simple Chat doesn't.
Where Simple Chat leads
- Higher average rating: 5.0★ vs 4.7★.
- Lists Spam detection and Ticketing in its marketplace category features; Gladly doesn't.
How this is generated
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Gladly: AI Shopping Assistant audit • Simple Chat: AI helpdesk audit
1. Listing metadata
Field-level data| Field | Gladly | Simple Chat |
|---|---|---|
| Tagline | ||
| Listing audit | 92/100 listing audit | 88/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
