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| Metric | FAQ Page:Accordion+Help Center | TenChaty: AI Chatbot+Live Chat |
|---|---|---|
| Rating | 4.7 ★ | ★ 5.0 ★ |
| Total reviews | ★ 17 | 4 |
| Free plan | Yes | Yes |
| Pricing | Free | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | — | 4 tiers |
| Listed features | 4 | ★ 5 |
| Featured placements | 1 | — |
| Languages | 3 supported | 1 supported |
| Listed since | Aug 2024 | Oct 2025 |
TenChaty: AI Chatbot+Live Chat edges out FAQ Page:Accordion+Help Center on rating (5.0★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: FAQ Page:Accordion+Help Center at Free, TenChaty: AI Chatbot+Live Chat at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to TenChaty: AI Chatbot+Live Chat; mid-market and enterprise merchants with specific feature requirements should evaluate both — FAQ Page:Accordion+Help Center's 17-review base may include the workflow context that matches your specific use case better than TenChaty: AI Chatbot+Live Chat's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: FAQ Page:Accordion+Help Center audit • TenChaty: AI Chatbot+Live Chat audit
| Keyword | FAQ Page | TenChaty |
|---|---|---|
| faq pages | #191 | #24 |
| faq chatbot | #41 | #107 |
Not featured in any section recently.
Both FAQ Page:Accordion+Help Center and TenChaty: AI Chatbot+Live Chat offer paid plans only. FAQ Page:Accordion+Help Center starts at Free; TenChaty: AI Chatbot+Live Chat starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
TenChaty: AI Chatbot+Live Chat has the higher average rating (5.0★ from 4 reviews) compared to FAQ Page:Accordion+Help Center (4.7★ from 17 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
TenChaty: AI Chatbot+Live Chat holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. FAQ Page:Accordion+Help Center has the deeper published review base (17 vs 4), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
FAQ Page:Accordion+Help Center typically suits early-stage and growth-mode teams based on its published review base (17 reviews). TenChaty: AI Chatbot+Live Chat typically suits early-stage and growth-mode teams based on its published review base (4 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. FAQ Page:Accordion+Help Center and TenChaty: AI Chatbot+Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from TenChaty: AI Chatbot+Live Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
