TenChaty: AI Chatbot+Live Chat for Shopify
- Category rank
- #16 in FAQ
- Price
- Free plan
- Listing audit
- 87/100
TenChaty: AI Chatbot+Live Chat is a Shopify App Store app by Tencent Cloud International Pte. Ltd., launched October 2025. With a rating of 5.0★ from 4 reviews, it currently ranks #16 in the FAQ category.
TenChaty: AI Chatbot+Live Chat is the #16 ranked FAQ app on Shopify, with a 5.0 average rating from 4 reviews, with a free plan available, as of Oct 21, 2026.
AppRanks verdict
Generated from marketplace data as of Oct 21, 2026
TenChaty: AI Chatbot+Live Chat ranks #16 of 143 in FAQ on Shopify. It holds a 5.0★ average from 4 reviews on Shopify. A free plan is available, so the entry feature set can be tried without a paid subscription.
Pros
- +Free plan available — no paid subscription needed to start
Cons
- −Only 4 reviews — the average can still move with a few new ratings
About TenChaty: AI Chatbot+Live Chat
How TenChaty: AI Chatbot+Live Chat works
Stop losing sales to unanswered questions and time zone gaps. TenChaty, a customer support solution by Tencent Cloud, combines an intelligent AI chatbot with a powerful live chat platform designed specifically for Shopify merchants. Get instant, 24/7 customer support and FAQs in multiple languages, seamless agent handoff, and deep sales insights — all set up in under 3 minutes.
Screenshots



Key features
- Provide instant, 24/7 customer support with advanced AI sales assistance