Trusted Help Center & FAQ for Shopify App Store
By Trusted apps
Trusted Help Center & FAQ is the #7 ranked faq app on Shopify, with a 5.0 average rating from 86 reviews, with a free plan available, as of July 9, 2026.
Trusted Help Center & FAQ is a Shopify App Store app by Trusted apps, launched January 2021. With a rating of 5.0★ from 86 reviews, it currently ranks #7 in the FAQ category.
AppRanks data: Trusted Help Center & FAQ ranks #7 in FAQ on Shopify App Store, placing it in the top 6% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Trusted Help Center & FAQ is a category-leading Shopify app with a limited review volume. It is listed in the FAQ category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 86 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Trusted apps — established developer track record
Cons
- −Limited review base (86) — ratings can shift significantly with new feedback
Looking to switch from Trusted Help Center & FAQ?
See Trusted Help Center & FAQ's alternatives ranked by audit score, rating, and review velocity.
About Trusted Help Center & FAQ
How Trusted Help Center & FAQ works
FAQ help center page is fully customizable meaning you can adjust various aspects like font size, color, style, etc., to match your brand and style. The app is carefully built by taking all end users into consideration which makes your life easy. Trusted FAQ app doesn't require any changes in your theme and works independently so you don't need to have any coding/programming knowledge!
Alongside the global FAQ - add SEO prepared FAQs to products, collections, blogs and any other custom page!
Screenshots





Key features
- Create help center FAQ's that improve SEO, match your theme and your needs.
- Fully customize questions and answers with our easy to use admin dashboard.
- Static page that supports multiple language translations, product page FAQ's.
- Show FAQs in a separate page and your product, collection & any other pages.
- Admin is able to add images and videos to FAQ answers, format texts.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Accordion Content SectionsAdd accordion sections to organize content and improve user experience.Common
- Collection Page ManagementOrganize and manage your collection pages for better product visibility.Differentiator
- Custom CSS StylingApply custom CSS to personalize the look and feel of your store.Common
- DesignAccess a suite of tools for creating and editing designs.Common
- FAQ PageCreate and manage FAQ pages to address common customer inquiries.Common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.Common
- HTML SupportUtilize HTML for advanced formatting and layout options.Differentiator
- Mobile Responsive DesignEnsure your site is mobile-friendly and adapts to all devices.Common
- Product and Checkout PageManage and customize your product and checkout pages for better user experience.Common
- Rich Text EditorEdit and format text with a full-featured rich text editor.Common
- Search and Filter FunctionalityCombine search and filtering for efficient product discovery.Common
- Search Engine OptimizationEnhance your website's visibility on search engines through effective SEO practices.Differentiator
- SEO-Friendly FeaturesOptimize your store for search engines to improve visibility and traffic.
- Product TabsOrganize product information into tabs for better user experience.Differentiator
- Easy to UseEnjoy a straightforward interface that simplifies your experience.
- Video Content ManagementManage and showcase videos effectively on your platform.Differentiator
- No Coding RequiredSet up and use the app without any coding skills or technical knowledge.Niche
Pricing plans
FREE
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Monthly4.99/month
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Most popular Yearly49.99/year
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Lifetime
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Category rankings
As of Jul 9, 2026See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Featured placements
Trusted Help Center & FAQ has been featured in the following sections on Shopify App Store in the last 30 days:
- categoryFAQ
Keyword rankings
Trusted Help Center & FAQ ranks for 18 keywords across Shopify App Store. Here are the top 3:
Competitors & alternatives
Trusted Help Center & FAQdoesn't have curated competitor matchups yet. Other tracked faq apps on Shopify:
Frequently asked questions
What is Trusted Help Center & FAQ?
Trusted Help Center & FAQ is an app for Shopify. It currently holds a 5.0-star rating from 86 merchant reviews, and it has been listed on the marketplace since 2021. It is listed under the FAQ category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Trusted apps.
Is Trusted Help Center & FAQ free?
Trusted Help Center & FAQ offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Monthly, Yearly unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Trusted Help Center & FAQ?
Trusted Help Center & FAQ is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the FAQ category on Shopify.
Where does Trusted Help Center & FAQ rank on Shopify?
Trusted Help Center & FAQ currently sits at position #7 in the FAQ category on Shopify. That places it in the top 6% of 127 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Trusted Help Center & FAQ integrate with?
Trusted Help Center & FAQ lists 6 integrations on its Shopify marketplace page. The most prominent are Shopify Admin, Bubble FAQ, FAQ, help center, JSON LD, Product FAQ. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.