Side-by-side comparison · 24 data points
Turn visitors into buyers with Chatifai AI Livechat
| Chatifai AI Chatbot & Support | Formilla Live Chat + Chatbot | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Live chat with real-time visitor monitoring and A.I. Chatbots! Increase sales and improve support.
| Metric | Chatifai AI Chatbot & Support | Formilla Live Chat + Chatbot |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | ★ 36 | 21 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 3 | ★ 4 |
| Review velocity (30d) | — | 0 new |
| Languages | 8 supported | 1 supported |
| Listed since | Apr 2026 | Jun 2014 |
Chatifai AI Chatbot & Support and Formilla Live Chat + Chatbot are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Chatifai AI Chatbot & Support at Free plan available, Formilla Live Chat + Chatbot at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chatifai AI Chatbot & Support audit • Formilla Live Chat + Chatbot audit
| Last updated | — | — |
|---|
| Keyword | Chatifai AI Chatbot & Support | Formilla Live Chat + Chatbot |
|---|---|---|
| chatbot support automation | #1 | Not ranked |
| customer support chatbot | #3 | Not ranked |
| chatbot for sales | Not ranked | #14 |
| ai chatbot | #17 | Not ranked |
| chatbot ia | Not ranked | #75 |
| Signal | Chatifai AI Chatbot & Support | Formilla Live Chat + Chatbot |
|---|---|---|
| Average rating | 5.0 ★ (36) | 5.0 ★ (21) |
| Rating distribution | 5— 4— 3— 2— 1— | 596% 44% 30% 20% 10% |
| Reviews · last 7 days | — | +0 |
| Reviews · last 30 days | — | +0 |
| Reviews · last 90 days | — | +0 |
No reviews yet.
Both Chatifai AI Chatbot & Support and Formilla Live Chat + Chatbot offer paid plans only. Chatifai AI Chatbot & Support starts at Free plan available; Formilla Live Chat + Chatbot starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Chatifai AI Chatbot & Support (5.0★, 36 reviews) and Formilla Live Chat + Chatbot (5.0★, 21 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. Chatifai AI Chatbot & Support does carry the larger published review base (36 vs 21). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Chatifai AI Chatbot & Support has the deeper published review base (36 vs 21), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Chatifai AI Chatbot & Support typically suits early-stage and growth-mode teams based on its published review base (36 reviews). Formilla Live Chat + Chatbot typically suits early-stage and growth-mode teams based on its published review base (21 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
app is good and easy to navigate I recommend
BEST BEST SERVICE AND PRODUCT! I LOVE IT!
Nice one
A Very nice Live Chat App that was very easy to install and very helpful in connecting with my website visitors and answer all their questions while they browse the website! A must have for your website!! I Absolutely love it & recommend it!
It was a pleasure to chat with Brooke, she is amazing and helped us set it up and it’s full of awesome features. Thanks.
Migration support varies by app and category. Chatifai AI Chatbot & Support and Formilla Live Chat + Chatbot both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Formilla Live Chat + Chatbot" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
