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1. Listing metadata
Field-level data| FAQPRIME | StoreFAQ | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| FAQPRIME | StoreFAQ | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| Metric | FAQPRIME: FAQ, WhatsApp, Track | StoreFAQ: Product FAQ Chatbot |
|---|---|---|
| Rating | 4.7 ★ | ★ 4.9 ★ |
| Total reviews | 32 | ★ 150 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 2 tiers | ★ 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 1 |
| Languages | 1 supported | 23 supported |
| Listed since | Nov 2020 | Jan 2024 |
StoreFAQ: Product FAQ Chatbot edges out FAQPRIME: FAQ, WhatsApp, Track on rating (4.9★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: FAQPRIME: FAQ, WhatsApp, Track at Free plan available, StoreFAQ: Product FAQ Chatbot at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
StoreFAQ: Product FAQ Chatbot has the larger user base (150 reviews vs 32), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. FAQPRIME: FAQ, WhatsApp, Track's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to StoreFAQ: Product FAQ Chatbot; mid-market and enterprise merchants with specific feature requirements should evaluate both — FAQPRIME: FAQ, WhatsApp, Track's 32-review base may include the workflow context that matches your specific use case better than StoreFAQ: Product FAQ Chatbot's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: FAQPRIME: FAQ, WhatsApp, Track audit • StoreFAQ: Product FAQ Chatbot audit
| Last updated | — | — |
|---|
| Keyword | FAQPRIME | StoreFAQ |
|---|---|---|
| faqs | #24 | #1 |
| faq chatbot | #1023 | #1 |
| help center | #111 | #7 |
| ai faq bot | #1253 | #3 |
| helpdesk | #235 | #111 |
Not featured in any section recently.
Both FAQPRIME: FAQ, WhatsApp, Track and StoreFAQ: Product FAQ Chatbot offer paid plans only. FAQPRIME: FAQ, WhatsApp, Track starts at Free plan available; StoreFAQ: Product FAQ Chatbot starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
StoreFAQ: Product FAQ Chatbot has the higher average rating (4.9★ from 150 reviews) compared to FAQPRIME: FAQ, WhatsApp, Track (4.7★ from 32 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
StoreFAQ: Product FAQ Chatbot holds the higher average rating (4.9★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. StoreFAQ: Product FAQ Chatbot has the deeper published review base (150 vs 32), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
FAQPRIME: FAQ, WhatsApp, Track typically suits early-stage and growth-mode teams based on its published review base (32 reviews). StoreFAQ: Product FAQ Chatbot typically suits early-stage and growth-mode teams based on its published review base (150 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. FAQPRIME: FAQ, WhatsApp, Track and StoreFAQ: Product FAQ Chatbot both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from FAQPRIME: FAQ, WhatsApp, Track" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
