FAQPRIME: FAQ, WhatsApp, Track for Shopify App Store
FAQPRIME: FAQ, WhatsApp, Track is the #24 ranked faq app on Shopify, with a 4.7 average rating from 32 reviews, with a free plan available, as of Sep 5, 2026.
FAQPRIME: FAQ, WhatsApp, Track is a Shopify App Store app by Oneprime, Inc., launched November 2020. With a rating of 4.7★ from 32 reviews, it currently ranks #24 in the FAQ category.
AppRanks data: FAQPRIME: FAQ, WhatsApp, Track ranks #24 in FAQ on Shopify App Store, placing it in the top 18% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
FAQPRIME: FAQ, WhatsApp, Track is a highly rated Shopify app with a limited review volume. It is listed in the FAQ category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 32 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (4.7★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Oneprime, Inc. — established developer track record
Cons
- −Limited review base (32) — ratings can shift significantly with new feedback
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About FAQPRIME: FAQ, WhatsApp, Track
How FAQPRIME: FAQ, WhatsApp, Track works
Faqprime Lite is the All-in-one help & support app on the app store: The beautifully designed chat-style support widget lets your customer find AI-generated FAQs and Q&A, Find "where is my order" using order tracking app, connect via chat (WhatsApp, Messenger, Tidio, Tawk.to, Inbox) or email using contact us form. Boost SEO ranking with native FAQ page, Contact us page and Track order page. Add Social media icons floating bar to boost social media likes.
Screenshots
Key features
- 5-Mins to go live. No Coding. 1-click Install.
- FAQ Help center page comes with AI-powered Q&A templates to choose from.
- Contact us form with Captcha. Receive support inquiries via Email (helpdesk)
- Order tracking page (supports both email id and phone number)
- Add Social Media icons option on your store
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Accordion Content SectionsAdd accordion sections to organize content and improve user experience.
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.common
- Branded Tracking PageCreate a custom tracking page that reflects your brand identity.
- Checkout TrackingMonitor the checkout process to identify drop-off points.common
- Custom URL ConfigurationSet up custom URLs for specific pages or products in your store.
- FAQ PageCreate and manage FAQ pages to address common customer inquiries.
- Image ManagementEasily upload and organize images for your product listings.
- Email Inbox ManagementOrganize and manage your emails efficiently in one unified inbox.
- Instant AnswersDeliver immediate answers to customer questions for enhanced support.
- Markdown SupportUse Markdown for easy text formatting and styling.
- Mobile Responsive DesignEnsure your site is mobile-friendly and adapts to all devices.common
- Order Lookup PageProvide customers with a page to track and lookup their orders easily.
- Search Engine OptimizationEnhance your website's visibility on search engines through effective SEO practices.
- AI-Generated FAQsAutomatically generate FAQs using AI to streamline customer support.
- WhatsApp IntegrationIntegrate WhatsApp for seamless communication with customers.niche
Pricing plans
FREE
|
PRO10/month
|
Category rankings
As of Sep 5, 2026- FAQ#24of 140Top 18%
- Order#66of 522Top 13%
- Order tracking#120of 329Top 37%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
FAQPRIME: FAQ, WhatsApp, Track ranks for 17 keywords across Shopify App Store. Here are the top 3:
- 1.faqsRank #24
- Rank #101
- Rank #122
Competitors & alternatives
FAQPRIME: FAQ, WhatsApp, Track doesn't have curated competitor matchups yet. Other tracked faq apps on Shopify:
Frequently asked questions
What is FAQPRIME: FAQ, WhatsApp, Track?
FAQPRIME: FAQ, WhatsApp, Track is an app for Shopify. It currently holds a 4.7-star rating from 32 merchant reviews, and it has been listed on the marketplace since 2020. It is listed under the FAQ category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Oneprime, Inc.
Is FAQPRIME: FAQ, WhatsApp, Track free?
FAQPRIME: FAQ, WhatsApp, Track offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers PRO unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses FAQPRIME: FAQ, WhatsApp, Track?
FAQPRIME: FAQ, WhatsApp, Track is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the FAQ category on Shopify.
Where does FAQPRIME: FAQ, WhatsApp, Track rank on Shopify?
FAQPRIME: FAQ, WhatsApp, Track currently sits at position #24 in the FAQ category on Shopify. That places it in the top 17% of 140 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does FAQPRIME: FAQ, WhatsApp, Track integrate with?
FAQPRIME: FAQ, WhatsApp, Track lists 6 integrations on its Shopify marketplace page. The most prominent are Facebook, Inbox, Instagram, Messenger, Pinterest, WhatsApp. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.