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Reach customers through both email and SMS with flexible pricing, all built for commerce by Shopify.
| Metric | ECA: Easy Messaging App | Shopify Messaging |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.7 ★ |
| Total reviews | 1 | ★ 3.9k |
| Free plan | Yes | Yes |
| Pricing | Free | Free to install |
| Built for Shopify | — | — |
| Pricing tiers | — | 1 tier |
| Listed features | 5 | 5 |
| Featured placements | — | 3 |
| Languages | 1 supported | 21 supported |
| Listed since | Jan 2026 | Apr 2020 |
ECA: Easy Messaging App edges out Shopify Messaging on rating (5.0★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: ECA: Easy Messaging App at Free, Shopify Messaging at Free to install. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Shopify Messaging has the larger user base (3,924 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. ECA: Easy Messaging App's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to ECA: Easy Messaging App; mid-market and enterprise merchants with specific feature requirements should evaluate both — Shopify Messaging's 3,924-review base may include the workflow context that matches your specific use case better than ECA: Easy Messaging App's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: ECA: Easy Messaging App audit • Shopify Messaging audit
| Last updated | — | — |
|---|
| Keyword | ECA | Shopify Messaging |
|---|---|---|
| messenger agent | #133 | #2 |
| #150 | #1 | |
| messenger chat | #192 | #15 |
| messenger | #206 | #116 |
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Both ECA: Easy Messaging App and Shopify Messaging offer paid plans only. ECA: Easy Messaging App starts at Free; Shopify Messaging starts at Free to install. Compare the per-tier features in the Pricing section above before committing.
ECA: Easy Messaging App has the higher average rating (5.0★ from 1 reviews) compared to Shopify Messaging (4.7★ from 3,924 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. ECA: Easy Messaging App fits better if you prioritize rating consistency; Shopify Messaging is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Shopify Messaging has more onboarding documentation maturity (3,924 reviews vs 1), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
ECA: Easy Messaging App typically suits early-stage and growth-mode stores based on its review-base composition (1 reviews). Shopify Messaging aligns more with early-stage and growth-mode stores (3,924 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. ECA: Easy Messaging App and Shopify Messaging both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ECA: Easy Messaging App" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
