Side-by-side comparison · 24 data points
Turn visitors into buyers with Chatifai AI Livechat
| Chatifai AI Chatbot & Support | EAZE Button | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Direct Message chat button - direct customer messaging with business hours & multi-language support.
| Metric | Chatifai AI Chatbot & Support | EAZE Button |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.8 ★ |
| Total reviews | 36 | ★ 142 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | ★ 4 tiers | 2 tiers |
| Listed features | 3 | ★ 5 |
| Featured placements | — | 3 |
| Languages | 8 supported | 1 supported |
| Listed since | Apr 2026 | Dec 2022 |
Chatifai AI Chatbot & Support edges out EAZE Button on rating (5.0★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: Chatifai AI Chatbot & Support at Free plan available, EAZE Button at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
EAZE Button has the larger user base (142 reviews vs 36), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Chatifai AI Chatbot & Support's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Chatifai AI Chatbot & Support; mid-market and enterprise merchants with specific feature requirements should evaluate both — EAZE Button's 142-review base may include the workflow context that matches your specific use case better than Chatifai AI Chatbot & Support's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chatifai AI Chatbot & Support audit • EAZE Button audit
| Last updated | — | — |
|---|
| Keyword | Chatifai AI Chatbot & Support | EAZE Button |
|---|---|---|
| chat | #55 | #46 |
| #160 | #16 | |
| support | #11 | #229 |
Not featured in any section recently.
Both Chatifai AI Chatbot & Support and EAZE Button offer paid plans only. Chatifai AI Chatbot & Support starts at Free plan available; EAZE Button starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Chatifai AI Chatbot & Support has the higher average rating (5.0★ from 36 reviews) compared to EAZE Button (4.8★ from 142 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Chatifai AI Chatbot & Support holds the higher average rating (5.0★ vs 4.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. EAZE Button has the deeper published review base (142 vs 36), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Chatifai AI Chatbot & Support typically suits early-stage and growth-mode teams based on its published review base (36 reviews). EAZE Button typically suits early-stage and growth-mode teams based on its published review base (142 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Chatifai AI Chatbot & Support and EAZE Button both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Chatifai AI Chatbot & Support" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
