Side-by-side comparison · 24 data points
Improves user convenience by adding a help button to the store. It reduces support and tickets.
| DSers | HelpMate ‑ FAQ & Help Center | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Metric | DSers: Dropship+AliExpress+AI | HelpMate ‑ FAQ & Help Center |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | ★ 6.2k | 1 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free |
| Built for Shopify | — | — |
| Pricing tiers | ★ 3 tiers | 1 tier |
| Listed features | ★ 5 | 3 |
| Featured placements | 3 | — |
| Review velocity (30d) | 197 new | — |
| Languages | 6 supported | 15 supported |
| Listed since | Oct 2018 | May 2023 |
DSers: Dropship+AliExpress+AI and HelpMate ‑ FAQ & Help Center are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: DSers: Dropship+AliExpress+AI at Free plan available, HelpMate ‑ FAQ & Help Center at Free. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
DSers: Dropship+AliExpress+AI has the larger user base (6,224 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. HelpMate ‑ FAQ & Help Center's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: DSers: Dropship+AliExpress+AI audit • HelpMate ‑ FAQ & Help Center audit
| Listed |
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| Last updated | — | — |
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| Keyword | DSers | HelpMate ‑ FAQ & Help Center |
|---|---|---|
| ai faq bot | #135 | #207 |
Not featured in any section recently.
No tracked changes.
| Signal | DSers | HelpMate ‑ FAQ & Help Center |
|---|---|---|
| Average rating | 5.0 ★ (6.2k) | 5.0 ★ (1) |
| Rating distribution | 598% 41% 30% 20% 11% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +34 | — |
| Reviews · last 30 days | +197 | — |
| Reviews · last 90 days | +570 | — |
Both DSers: Dropship+AliExpress+AI and HelpMate ‑ FAQ & Help Center offer paid plans only. DSers: Dropship+AliExpress+AI starts at Free plan available; HelpMate ‑ FAQ & Help Center starts at Free. Compare the per-tier features in the Pricing section above before committing.
DSers: Dropship+AliExpress+AI (5.0★, 6,224 reviews) and HelpMate ‑ FAQ & Help Center (5.0★, 1 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. DSers: Dropship+AliExpress+AI does carry the larger published review base (6,224 vs 1). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. DSers: Dropship+AliExpress+AI has the deeper published review base (6,224 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
DSers: Dropship+AliExpress+AI typically suits established teams with steady usage based on its published review base (6,224 reviews). HelpMate ‑ FAQ & Help Center typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
good customer support
Amazing support and innovative functions that help reducing time spent on making orders and managing them.
great service and support provided by Cyril dsers help team.
great support
Excellent customer support! The DSers support team was very helpful, patient, and professional. They understood my issue quickly and guided me step by step until everything was resolved. The response was fast and easy to understand. Really happy with the service and highly recommend DSers!
No reviews yet.
Migration support varies by app and category. DSers: Dropship+AliExpress+AI and HelpMate ‑ FAQ & Help Center both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from HelpMate ‑ FAQ & Help Center" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
