HelpMate ‑ FAQ & Help Center is the #69 ranked faq app on Shopify, with a 5.0 average rating from 1 review, with a free plan available, as of Sep 9, 2026.
HelpMate ‑ FAQ & Help Center is a Shopify App Store app by GroPulse, launched May 2023. With a rating of 5.0★ from 1 reviews, it currently ranks #69 in the FAQ category.
AppRanks data: HelpMate ‑ FAQ & Help Center ranks #69 in FAQ on Shopify App Store, placing it in the top 50% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
HelpMate ‑ FAQ & Help Center is a category-leading Shopify app with a limited review volume. It is listed in the FAQ category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by GroPulse — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
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About HelpMate ‑ FAQ & Help Center
How HelpMate ‑ FAQ & Help Center works
The "HelpMate - FAQ & Help Center" app is designed to enhance user convenience. It allows you to place a floating button on the storefront, enabling customers to access frequently asked questions with a single click. By utilizing this simple app, you can efficiently help your clients by placing the common frequently asked questions and their answers. Therefore, this app reduces support calls, tickets, and the time you and your customers invest in resolving queries.
Screenshots
Key features
- Provides a floating button on the storefront for easy access to FAQs
- Delivers solutions to customer inquiries, reducing support demands effectively
- Saves time for both merchants and customers
Pricing plans
Free
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Category rankings
As of Sep 10, 2026- FAQ#69of 140Top 50%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
HelpMate ‑ FAQ & Help Center ranks for 7 keywords across Shopify App Store. Here are the top 3:
- Rank #192
- Rank #207
- Rank #46
Competitors & alternatives
HelpMate ‑ FAQ & Help Center doesn't have curated competitor matchups yet. Other tracked faq apps on Shopify:
Frequently asked questions
What is HelpMate ‑ FAQ & Help Center?
HelpMate ‑ FAQ & Help Center is an app for Shopify. It currently holds a 5.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2023. It is listed under the FAQ category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by GroPulse.
Is HelpMate ‑ FAQ & Help Center free?
HelpMate ‑ FAQ & Help Center offers a free plan that merchants can install on Shopify without entering payment details. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses HelpMate ‑ FAQ & Help Center?
HelpMate ‑ FAQ & Help Center is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the FAQ category on Shopify.
Where does HelpMate ‑ FAQ & Help Center rank on Shopify?
HelpMate ‑ FAQ & Help Center currently sits at position #69 in the FAQ category on Shopify. That places it in the top 49% of 140 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What languages does HelpMate ‑ FAQ & Help Center support?
HelpMate ‑ FAQ & Help Center declares support for 15 languages on its Shopify marketplace listing: English, German, Spanish, French, Japanese, Portuguese (Brazil), with 9 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.