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| Metric | Dondy: WhatsApp Marketing+Chat | Wati: WA Cart Recovery & AI |
|---|---|---|
| Rating | ★ 4.9 ★ | 3.7 ★ |
| Total reviews | ★ 819 | 124 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | ★ 4 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | 5 | — |
| Languages | 5 supported | 8 supported |
| Listed since | Mar 2023 | Sep 2020 |
Based on the data on this page, Dondy: WhatsApp Marketing+Chat is the stronger choice for most Shopify App Store merchants — 4.9★ vs Wati: WA Cart Recovery & AI's 3.7★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Dondy: WhatsApp Marketing+Chat at Free plan available, Wati: WA Cart Recovery & AI at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Dondy: WhatsApp Marketing+Chat has the larger user base (819 reviews vs 124), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Wati: WA Cart Recovery & AI's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Dondy: WhatsApp Marketing+Chat; mid-market and enterprise merchants with specific feature requirements should evaluate both — Wati: WA Cart Recovery & AI's 124-review base may include the workflow context that matches your specific use case better than Dondy: WhatsApp Marketing+Chat's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Dondy: WhatsApp Marketing+Chat audit • Wati: WA Cart Recovery & AI audit
| Listed |
|---|
| Last updated | — | — |
|---|
| Keyword | Dondy | Wati |
|---|---|---|
| cart recovery | #41 | #6 |
| recovery | #4 | #7 |
| abandoned cart | #4 | #15 |
| abandoned | #5 | #16 |
| abandoned carts | #4 | #18 |
Not featured in any section recently.
Both Dondy: WhatsApp Marketing+Chat and Wati: WA Cart Recovery & AI offer paid plans only. Dondy: WhatsApp Marketing+Chat starts at Free plan available; Wati: WA Cart Recovery & AI starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Dondy: WhatsApp Marketing+Chat has the higher average rating (4.9★ from 819 reviews) compared to Wati: WA Cart Recovery & AI (3.7★ from 124 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Dondy: WhatsApp Marketing+Chat holds the higher average rating (4.9★ vs 3.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Dondy: WhatsApp Marketing+Chat has the deeper published review base (819 vs 124), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Dondy: WhatsApp Marketing+Chat typically suits early-stage and growth-mode teams based on its published review base (819 reviews). Wati: WA Cart Recovery & AI typically suits early-stage and growth-mode teams based on its published review base (124 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Dondy: WhatsApp Marketing+Chat and Wati: WA Cart Recovery & AI both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Wati: WA Cart Recovery & AI" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
