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1. Listing metadata
Field-level data| AI Agent for Sales and Support | Dondy | |
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| AI Agent for Sales and Support | Dondy | |
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| Tagline | ||
| Description | ||
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AI Chatbot to BOOST Sales & Conversions. Sell More Products Today
| Metric | AI Agent for Sales and Support | Dondy: WhatsApp Marketing+Chat |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.9 ★ |
| Total reviews | 2 | ★ 821 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 5 |
| Languages | 1 supported | 5 supported |
| Listed since | Jul 2024 | Mar 2023 |
AI Agent for Sales and Support and Dondy: WhatsApp Marketing+Chat are evenly matched on rating (5.0★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: AI Agent for Sales and Support at Free trial available, Dondy: WhatsApp Marketing+Chat at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Dondy: WhatsApp Marketing+Chat has the larger user base (821 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. AI Agent for Sales and Support's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: AI Agent for Sales and Support audit • Dondy: WhatsApp Marketing+Chat audit
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| Keyword | AI Agent for Sales and Support | Dondy |
|---|---|---|
| abandoned cart recovery | Not ranked | #3 |
| abandoned cart | Not ranked | #4 |
| cart recovery | Not ranked | #5 |
| automated customer support | #19 | Not ranked |
| ai chatbot for sales | #213 | Not ranked |
Not featured in any section recently.
Both AI Agent for Sales and Support and Dondy: WhatsApp Marketing+Chat offer paid plans only. AI Agent for Sales and Support starts at Free trial available; Dondy: WhatsApp Marketing+Chat starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
AI Agent for Sales and Support (5.0★, 2 reviews) and Dondy: WhatsApp Marketing+Chat (4.9★, 821 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AI Agent for Sales and Support holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Dondy: WhatsApp Marketing+Chat has the deeper published review base (821 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
AI Agent for Sales and Support typically suits early-stage and growth-mode teams based on its published review base (2 reviews). Dondy: WhatsApp Marketing+Chat typically suits early-stage and growth-mode teams based on its published review base (821 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. AI Agent for Sales and Support and Dondy: WhatsApp Marketing+Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from AI Agent for Sales and Support" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
