Side-by-side comparison · 24 data points
Video-chat focused sales app that turns your website into a highly personalized sales channel.
| Consolto Video Chat | Shopify Inbox | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| Metric | Consolto Video Chat | Shopify Inbox |
|---|---|---|
| Rating | — | 4.7 ★ |
| Total reviews | 0 | 5.5k |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 3 tiers | — |
| Listed features | 3 | ★ 5 |
| Featured placements | — | 3 |
| Review velocity (30d) | — | 81 new |
| Languages | 1 supported | 21 supported |
| Listed since | Sep 2020 | Aug 2019 |
Based on the data on this page, Shopify Inbox is the stronger choice for most Shopify App Store merchants — 4.7★ vs Consolto Video Chat's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Consolto Video Chat at Free plan available, Shopify Inbox at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Shopify Inbox has the larger user base (5,509 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Consolto Video Chat's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Shopify Inbox; mid-market and enterprise merchants with specific feature requirements should evaluate both — Consolto Video Chat's 0-review base may include the workflow context that matches your specific use case better than Shopify Inbox's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Consolto Video Chat audit • Shopify Inbox audit
| Last updated | — | — |
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| Keyword | Consolto Video Chat | Shopify Inbox |
|---|---|---|
| chat | #238 | #2 |
| messenger chat | #23917 | #147 |
Not featured in any section recently.
No tracked changes.
| Signal | Consolto Video Chat | Shopify Inbox |
|---|---|---|
| Average rating | 0.0 ★ (0) | 4.7 ★ (5.5k) |
| Rating distribution | 5— 4— 3— 2— 1— | 583% 49% 33% 21% 14% |
| Reviews · last 7 days | — | +21 |
| Reviews · last 30 days | — | +81 |
| Reviews · last 90 days | — | +266 |
No reviews yet.
Both Consolto Video Chat and Shopify Inbox offer paid plans only. Consolto Video Chat starts at Free plan available; Shopify Inbox starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
It depends on what you're optimizing for. Consolto Video Chat fits better if you prioritize broader integrations; Shopify Inbox is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Shopify Inbox has more onboarding documentation maturity (5,509 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Consolto Video Chat typically suits early-stage and growth-mode stores based on its review-base composition (0 reviews). Shopify Inbox aligns more with established stores with steady traffic (5,509 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Consolto Video Chat and Shopify Inbox both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Consolto Video Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
Muy buena herramienta nueva de IA nos encanto
Très bonne application gratuite. Elle s’intègre parfaitement à ma boutique Shopify et facilite les échanges avec les visiteurs. L’interface est simple, intuitive et agréable à utiliser. Je la recommande vivement !
