Side-by-side comparison · 24 data points
Score and flag risky COD orders. Hold flagged orders for review before you ship and cut fraud losses
| COD Sentry | CustomerGenius | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Detect customers reusing discounts with multiple emails. Auto-refund fraud before orders ship.
| Metric | COD Sentry: Order Risk Score | CustomerGenius |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 6 |
| Free plan | Yes | Yes |
| Pricing | Free | Free trial available |
| Built for Shopify | — | — |
| Pricing tiers | — | 3 tiers |
| Listed features | ★ 5 | 3 |
| Languages | 1 supported | 1 supported |
| Listed since | Apr 2026 | Oct 2024 |
Based on the data on this page, CustomerGenius is the stronger choice for most Shopify App Store merchants — 5.0★ vs COD Sentry: Order Risk Score's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: COD Sentry: Order Risk Score at Free, CustomerGenius at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to CustomerGenius; mid-market and enterprise merchants with specific feature requirements should evaluate both — COD Sentry: Order Risk Score's 0-review base may include the workflow context that matches your specific use case better than CustomerGenius's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: COD Sentry: Order Risk Score audit • CustomerGenius audit
Both COD Sentry: Order Risk Score and CustomerGenius offer paid plans only. COD Sentry: Order Risk Score starts at Free; CustomerGenius starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
AppRanks cannot separate these two on rating, because neither publishes one. CustomerGenius does carry the larger published review base (6 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. CustomerGenius has the deeper published review base (6 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
COD Sentry: Order Risk Score typically suits early-stage and growth-mode teams based on its published review base (0 reviews). CustomerGenius typically suits early-stage and growth-mode teams based on its published review base (6 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. COD Sentry: Order Risk Score and CustomerGenius both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from COD Sentry: Order Risk Score" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
