Quick verdict
Generated from CustomerGenius's audit data
CustomerGenius scores 81/100 across 6 category checks, which puts it in the healthy band — focused gaps rather than systemic problems. Strengths: description & content at 94/100 and visual assets at 88/100 carry the headline — both above the 81/100 overall. Watch-items: languages (50/100) and title optimization (63/100) drag the average down; lifting languages is the single largest available lever. Per-category breakdown below.
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CustomerGenius Listing Audit — Shopify App Store
Shopify App Store·5.0(3)·Free trial available
EXCELLENT
Score Breakdown
What good looks like: A strong listing title is 50–60 characters, leads with the app name, and includes the primary benefit (e.g. "Judge.me — Product Reviews & Ratings").
Title Length
14/30 chars — under 50% of limit
Your title uses only 14 of 30 available characters. Add relevant keywords to improve discoverability.
Title Keywords
Only 1 keyword found
Include at least 3 descriptive keywords in your title (e.g., what the app does, core feature).
Brand Name Position
Title starts with a brand name
Separator Usage
Short title — separator not needed
What good looks like: A complete description has 4+ feature paragraphs, names of integrations, and concrete merchant benefits. Aim for 1,500–3,000 words with section headings.
Introduction
94/100 chars
Intro Keywords
11 unique keywords
Description
493/500 chars
Description Keywords
44 unique keywords
Feature List
3/5 features — add more
List all 5 features to maximize listing completeness.
Feature Clarity
All features within 80 char limit
SEO Description
152/160 chars
Demo Store
Demo store URL provided
What good looks like: Top-tier listings ship 6+ screenshots, an icon at 512×512 or larger, and an explainer video. Each screenshot is labelled and shows a real product surface.
App Icon
App icon is set
Screenshot Count
3 screenshots — add more
Add at least 5 screenshots to fully showcase your app's interface and features.
Hero Video
Video or media content found
Screenshot Variety
3 unique screenshots
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What good looks like: Pick 1 primary category that matches the dominant search intent (e.g. "Reviews"), plus up to 2 secondary categories for discovery breadth. Avoid generic "Tools" placement.
Category Count
Only 1 category
Add your app to at least 2 categories to appear in more browse results.
Category Names
All categories have names
Feature Tags
17 feature tags
Integrations
2 integrations listed
What good looks like: Pricing is clearly tiered with explicit free/paid distinction. Trial period stated. Title separator is a hyphen or em-dash, not a pipe. No truncation in the description's first 160 chars.
Built for Shopify
No Built for Shopify badge
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Demo Store
Demo store URL provided
Privacy Policy
Privacy policy link provided
FAQ
FAQ link provided
Documentation
No documentation link
Link to your documentation — it shows professionalism and reduces churn.
Tutorial
No tutorial or guide
Add a getting-started tutorial to help new users succeed quickly.
Pricing Plans
3 plan(s) with details
What good looks like: Top global listings support 5+ languages (English plus four major markets — Spanish, French, German, Portuguese). The app description is fully translated, not just the UI.
Language Count
Only 1 language
Add language support information. Multi-language apps reach significantly more merchants.
English
English supported
Spanish
Spanish not listed
Adding Spanish support would expand your reach to more merchants.
French
French not listed
Adding French support would expand your reach to more merchants.
German
German not listed
Adding German support would expand your reach to more merchants.
Portuguese
Portuguese not listed
Adding Portuguese support would expand your reach to more merchants.
Top Priorities
highTitle Optimization
Title Keywords
Include at least 3 descriptive keywords in your title (e.g., what the app does, core feature).
mediumLanguages
Language Count
Add language support information. Multi-language apps reach significantly more merchants.
mediumTitle Optimization
Title Length
Your title uses only 14 of 30 available characters. Add relevant keywords to improve discoverability.
mediumDescription & Content
Feature List
List all 5 features to maximize listing completeness.
mediumVisual Assets
Screenshot Count
Add at least 5 screenshots to fully showcase your app's interface and features.
mediumCategories & Discoverability
Category Count
Add your app to at least 2 categories to appear in more browse results.
mediumTechnical & Support
Built for Shopify
Earn the Built for Shopify badge to increase merchant trust and get priority placement.
lowLanguages
Spanish
Adding Spanish support would expand your reach to more merchants.
lowLanguages
French
Adding French support would expand your reach to more merchants.
lowLanguages
German
Adding German support would expand your reach to more merchants.
lowLanguages
Portuguese
Adding Portuguese support would expand your reach to more merchants.
lowTechnical & Support
Documentation
Link to your documentation — it shows professionalism and reduces churn.
lowTechnical & Support
Tutorial
Add a getting-started tutorial to help new users succeed quickly.
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Last updated: May 19, 2026
How CustomerGenius's 81/100 breaks down
CustomerGenius's overall score of 81/100 is a healthy result with specific areas to tighten, computed as the weighted average of 6 category checks. The spread is highly polarized across categories — 3 categories score above the headline number and 3 score below. The strongest category is Description & Content (94/100, +13 vs overall); the weakest is Languages (50/100), a 31-point gap below the headline score — the largest single lever. Top three by score: Description & Content (94), Visual Assets (88), Categories & Discoverability (88).
Scoring criteria, category weightings, and the full rubric (identical across every Shopify App Store listing AppRanks audits) are documented on the methodology page and the audit-score glossary entry. Disputes or data corrections: [email protected].
Frequently asked questions
What is CustomerGenius's Shopify App Store audit score?
CustomerGenius scored 81/100 in the AppRanks listing audit — a healthy overall result. The score is the weighted average of 6 category checks: Title Optimization 63/100, Description & Content 94/100, Visual Assets 88/100, Categories & Discoverability 88/100, Technical & Support 79/100, Languages 50/100. Each category is scored against a fixed rubric that is identical for every app on the platform, so scores are directly comparable across Shopify listings.
What is CustomerGenius doing well?
CustomerGenius's strongest audit area is Description & Content, scored at 94/100. Of the 8 checks AppRanks runs in this category, 7 pass cleanly, with the remainder in warning rather than failing state. This is the dimension a competing listing would need to match before CustomerGenius loses its current edge in this category.
Explore further
- Compare CustomerGenius with another appStack CustomerGenius's description & content score (94/100) against a rival listing on Shopify App Store.
- Browse Shopify App Store appsSee how other Shopify App Store listings handle languages — CustomerGenius's weakest category at 50/100.
- Audit metrics glossaryDefinitions for the Description & Content and Languages checks used on this audit, plus the rest of the AppRanks vocabulary.
- CustomerGenius audit historyScore timeline for CustomerGenius — see whether the 81/100 result is improving, holding, or slipping.
- CustomerGenius on Shopify App StorePricing, features, ratings, and the live Shopify App Store marketplace summary for CustomerGenius.
- What is an audit score?Why CustomerGenius landed at 81/100 — the canonical definition, weightings, and refresh cadence.
- Top-rated Shopify App Store appsSee where CustomerGenius's healthy 81/100 places it against the Shopify App Store's highest-rated apps.