Side-by-side comparison
AI Chat, AI Chatbot & AI Helpdesk. Agentic sales & support: live chat, WhatsApp, Instagram & email
| Metric | Chizy: AI Chatbot & AI Chat | Zipchat AI Chatbot & Live Chat |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.9 ★ |
| Total reviews | 136 | ★ 209 |
| Free plan | Yes | Yes |
| Pricing | Free | Free plan available |
| Built for Shopify | Yes | Yes |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
On the measured data here, Zipchat AI Chatbot & Live Chat leads on more dimensions (4 vs 1). Pick Chizy if one of the points where it leads is what you need.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Chizy: AI Chatbot & AI Chat audit • Zipchat AI Chatbot & Live Chat audit
| Field | Chizy | Zipchat AI Chatbot & Live Chat |
|---|---|---|
| Tagline | ||
| Listing audit | 91/100 listing audit | 93/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Review velocity (30d) | 4 new | ★ 7 new |
|---|
| Languages | 1 supported | 1 supported |
|---|
| Listed since | Sep 2025 | May 2023 |
|---|
| Listed |
|---|
None
| Keyword | Chizy | Zipchat AI Chatbot & Live Chat |
|---|---|---|
| chatbot ai | #1 | #3 |
| ai chatbot ai | #2 | #4 |
| chatbot ia | #2 | #5 |
| ai chat | #2 | #6 |
| ai chatbot | #7 | #5 |
| Signal | Chizy | Zipchat AI Chatbot & Live Chat |
|---|---|---|
| Average rating | 5.0 ★ (136) | 4.9 ★ (209) |
| Rating distribution | 599% 40% 30% 20% 11% | 595% 41% 30% 20% 13% |
| Reviews · last 7 days | +1 | +0 |
| Reviews · last 30 days | +4 | +7 |
| Reviews · last 90 days | +8 | +27 |
Super app, recommend 5*
It is really flexible and works well. Hasn’t brought me any sales yet but its early days. Support is very good. Im happy to have found this app.
We’ve had a very positive experience with Chizy while preparing our Shopify store for launch. The chatbot has performed well in our tests, and the support team has been responsive and helpful. They even customized the agent name to match our store’s language, so it now works across Slovenian, English, German and Croati
Great chatbot. The bot understood the website without requiring a tedious information-dumping ritual, which is frankly the bare minimum we should expect from technology in this century. Jade was incredibly helpful throughout the setup process, assisting us with the customisation needed to ensure the final experience wa
Both Chizy: AI Chatbot & AI Chat and Zipchat AI Chatbot & Live Chat offer a free plan. Chizy: AI Chatbot & AI Chat lists no paid plan with a published price; Zipchat AI Chatbot & Live Chat lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Chizy: AI Chatbot & AI Chat (5.0★, 136 reviews) and Zipchat AI Chatbot & Live Chat (4.9★, 209 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Chizy: AI Chatbot & AI Chat holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Zipchat AI Chatbot & Live Chat has more published reviews to read for user-reported install experience (209 vs 136).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Chizy: AI Chatbot & AI Chat has 136 published reviews; Zipchat AI Chatbot & Live Chat has 209 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. Chizy: AI Chatbot & AI Chat and Zipchat AI Chatbot & Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Chizy: AI Chatbot & AI Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
GREAT
In the stage of testing Zipchat, it looks very promising as the answers the AI gives have become very good, very fast. Looking forward to seeing the results. Thanks Lorena for helping setting everything up!
We've been using Zipchat for a few months now after moving from Tidio. It is an extremely well-formatted app. We evaluated several AI, sales, and customer service applications, and Zipchat stands far above the rest—not only in its features and content, but also in its pricing. The AI chat constantly amazes me, often ha
We've been running Zipchat for the last month and it's been proactively helping customers find what they need quickly and selecting the right products they need to add to their cart. The technical nature of the business means customers can have questions to understand what they need to have a full working setup, and w
We're just a few weeks into using Zipchat but it has been a great tool for us thus far. It handles most conversations very well and the AI-assisted search is superior to the custom solution we had in place on our site. We have yet to integrate this tool with our social media accounts or other channels but as a support
Great app! Set-up is really friendly....And it works!! Useful if you are teeny tiny or a large BEAST of a store.