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Chizy vs Upshot
Side-by-side comparison
At a glance
| Metric | Chizy: AI Chatbot & AI Chat | Upshot: AI Shopping Assistant |
|---|---|---|
| Rating | 5.0 ★ | — |
| Total reviews | 138 | 0 |
| Free plan | Yes | Yes |
| Pricing | Free | Free trial available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Sep 2025 | Sep 2026 |
AppRanks verdict
Generated from live data on this pageThe call
On the measured data here, Chizy leads on more dimensions (4 vs 1). Pick Upshot if one of the points where it leads is what you need.
Where Chizy leads
- More published reviews: 138 vs 0.
- Lists a free plan; Upshot doesn't.
- Ranks higher in Chat: #27 vs #619 of 1,153.
- Lists Agent analytics, Agent avatar and Chat assignment (+7 more) in its marketplace category features; Upshot doesn't.
Where Upshot leads
- Lists AI recommendations, Cart recovery and Cart upsell (+3 more) in its marketplace category features; Chizy doesn't.
How this is generated
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Chizy: AI Chatbot & AI Chat audit • Upshot: AI Shopping Assistant audit
1. Listing metadata
Field-level data| Field | Chizy | Upshot |
|---|---|---|
| Tagline | ||
| Listing audit | 91/100 listing audit | 86/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
2. Pricing & plans
Marketplace-listed plans · paid plans cheapest first, not matched tier-for-tierTier
Chizy
Upshot
Free plan
Free
Free
- AI learns max 200 products -Unlimited AI
- Order tracking & product recommendation
- Live chat with human handover
- 90-day live chat history
- Proactive messages
No free plan listed
Paid plans
Starter
- AI learns up to 1000 products
- All free plan features
- Unlimited live chat history
- Re-sync store data to AI anytime
- AI replies on WhatsApp, IG, Messenger
- Advanced proactive sales chat
Growth
- AI learns up to 5000 products
- All starter plan features
- Learn Blogs & Live product pages
- More integrations: Zendesk, website, etc
Scale
- AI learns up to 25000 products
- All growth plan features
- Priority support
- Prioritize feature requests
Starter
- 1,000 AI replies per month
- 100 photo searches per month
- 2 customer-insight reports per month
- 90-day conversation history
Growth
- 3,000 AI replies per month
- 300 photo searches per month
- 10 customer-insight reports per month
- 12-month conversation history
Pro
- 9,000 AI replies per month
- 900 photo searches per month
- 30 customer-insight reports per month
- 12-month conversation history
Advanced
- 27,000 AI replies per month
- 2,700 photo searches per month
- 90 customer-insight reports per month
- 12-month conversation history
3. Features
As listed by each developerChizy
- AI automatic learning + custom training: create a 24/7 human-like sales agent
- In-chat product browsing:let shopper explore & buy while chatting (deal-closer!)
- AI replies on WhatsApp, Messenger, Instagram: 1 agent across channels!
- Seamless transition from AI to human via our live chat or WhatsApp, phone, email
- Live chat & inbox: flexible human handover, notifications and chat settings.
Upshot
- Finds products from plain-language requests using your live catalog — unlimited
- Photo and voice search: shoppers snap a picture, Upshot finds the match
- Builds the cart in chat and sends shoppers straight to Shopify checkout
- Upsells with your store's own product pairings — one suggestion, never pushy
- Re-engages shoppers who leave items in the cart; recovery emails optional
4. Categories & rankings
Shared categories on the same row · in-category position inline5. Category features
Marketplace-curated features per categoryChat12 shared · 25 total
Only in Chizy
- Agent analytics
- Customer insights
- Multi-language
- Real-time translation
- Review requests
- Agent avatar
- Chat assignment
- Chat buttons
- Chat window
- Emojis and stickers
Only in Upshot
- Cart recovery
- Discounts
- Order updates
Listed by both (12)
- AI chatbots
- File upload
- Live chat
- Cross-sell
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Upsell
- Color and font
- Tagging
- Welcome messages
Upsell and cross-sell0 shared · 4 total
Only in Chizy
None
Only in Upshot
- Cart upsell
- AI recommendations
- Product recommendations
- Recommendation performance
6. Search rankings
Top 5 keywords · shared rankings prioritized| Keyword | Chizy | Upshot |
|---|---|---|
| ai chatbot ai | #1 | Not ranked |
| chatbot ai | #1 | Not ranked |
| ai chat | #2 | Not ranked |
| ai shopping assistant | Not ranked | #60 |
| shop assistant | Not ranked | #78 |
7. Activity in the last 90 days
Tracked changes · pricing, features, copy, screenshotsChizy · 8 changes
- Oct 21descriptionListing copy updated
- Oct 21descriptionListing copy updated
- Oct 14descriptionListing copy updated
- Sep 28descriptionListing copy updated
- Sep 21featuresFeatures list updated
- Sep 16descriptionListing copy updated
- Sep 11descriptionListing copy updated
- Sep 11descriptionListing copy updated
Upshot · 6 changes
- Nov 6descriptionListing copy updated
- Nov 6descriptionListing copy updated
- Nov 6descriptionListing copy updated
- Nov 6descriptionListing copy updated
- Nov 6descriptionListing copy updated
- Oct 23descriptionListing copy updated
8. Quality signals
Reviews · velocity · latest sentiment| Signal | Chizy | Upshot |
|---|---|---|
| Average rating | 5.0 ★ (138) | — |
| Rating distribution | 599% 40% 30% 20% 11% | 5— 4— 3— 2— 1— |
5 latest reviews · each app
Chizy
- Nov 9, 2026
- Nov 8, 2026
Just started using Chizy, but seems to be a great AI Chatbot. The support has been outstanding during our initial setup and launch phase.
- Nov 1, 2026
Super app, recommend 5*
- Oct 24, 2026
It is really flexible and works well. Hasn’t brought me any sales yet but its early days. Support is very good. Im happy to have found this app.
- Oct 12, 2026
We’ve had a very positive experience with Chizy while preparing our Shopify store for launch. The chatbot has performed well in our tests, and the support team has been responsive and helpful. They even customized the agent name to match our store’s language, so it now works across Slovenian, English, German and Croati
Upshot
No reviews yet.
9. App details
Long-form descriptionChizy
Chizy is a sales-first AI chatbot, AI agent and live chat that reduces manual support workload. The AI chatbot automatically learns your store's products, pages and policies, so setup takes only a few clicks - no heavy AI training required. It answers all common questions instantly, recommends relevant products, and lets shoppers add-to-cart directly in chat. AI agent works 24/7, supports 100+ languages. Customize chatbot look & tone to match your brand, and let Chizy take care of the rest
Upshot
Upshot is an AI chatbot and shopping assistant for your store. It understands plain-language requests and photos, searches your live catalog, and compares products by price and availability. Shoppers build a cart in conversation and go straight to your Shopify checkout. Upshot answers policy and order-status questions from your store's own data and hands anything that needs judgment to your team, with a summary attached. Guests can check an order with its number and checkout email.
Frequently asked
Common questions about this comparisonIs Chizy: AI Chatbot & AI Chat or Upshot: AI Shopping Assistant cheaper?
Chizy: AI Chatbot & AI Chat is cheaper to start with — it offers a free plan and Upshot: AI Shopping Assistant doesn't list one. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Should I choose Chizy: AI Chatbot & AI Chat or Upshot: AI Shopping Assistant?
AppRanks cannot separate these two on rating, because neither publishes one. Chizy: AI Chatbot & AI Chat does carry the larger published review base (138 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Which is faster to set up, Chizy: AI Chatbot & AI Chat or Upshot: AI Shopping Assistant?
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Chizy: AI Chatbot & AI Chat has more published reviews to read for user-reported install experience (138 vs 0).
Which works better for small vs large Shopify App Store merchants?
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Chizy: AI Chatbot & AI Chat has 138 published reviews; Upshot: AI Shopping Assistant has 0 published reviews. Compare plan limits and pricing tiers against your own volume.
Can I migrate data between Chizy: AI Chatbot & AI Chat and Upshot: AI Shopping Assistant?
Migration support varies by app and category. Chizy: AI Chatbot & AI Chat and Upshot: AI Shopping Assistant both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Upshot: AI Shopping Assistant" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
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