| Metric | Chizy: AI Chatbot & AI Chat | Willdesk: Live Chat&AI Chatbot |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.7 ★ |
| Total reviews | 138 | ★ 377 |
| Free plan | Yes | Yes |
| Pricing | Free | Free plan available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | ★ 4 tiers | 3 tiers |
| Listed features | 5 | 5 |
Chizy and Willdesk each lead on different measured dimensions — pick by the one that matters most to you.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Chizy: AI Chatbot & AI Chat audit • Willdesk: Live Chat&AI Chatbot audit
| Field | Chizy | Willdesk |
|---|---|---|
| Tagline | ||
| Listing audit | 91/100 listing audit | 94/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Review velocity (30d) | ★ 4 new | 0 new |
|---|
| Languages | 1 supported | 21 supported |
|---|
| Listed since | Sep 2025 | Feb 2021 |
|---|
| Listed |
|---|
None
| Keyword | Chizy | Willdesk |
|---|---|---|
| chat ai | #14 | #3 |
| chat ai chatbot | #18 | #3 |
| inbox | #6 | #21 |
| ai chatbot | #7 | #23 |
| chatbot | #6 | #27 |
| Signal | Chizy | Willdesk |
|---|---|---|
| Average rating | 5.0 ★ (138) | 4.7 ★ (377) |
| Rating distribution | 599% 40% 30% 20% 11% | 595% 42% 31% 20% 12% |
| Reviews · last 7 days | +2 | +0 |
| Reviews · last 30 days | +4 | +0 |
| Reviews · last 90 days | +9 | +1 |
Just started using Chizy, but seems to be a great AI Chatbot. The support has been outstanding during our initial setup and launch phase.
Super app, recommend 5*
It is really flexible and works well. Hasn’t brought me any sales yet but its early days. Support is very good. Im happy to have found this app.
Both Chizy: AI Chatbot & AI Chat and Willdesk: Live Chat&AI Chatbot offer a free plan. Chizy: AI Chatbot & AI Chat lists no paid plan with a published price; Willdesk: Live Chat&AI Chatbot lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Chizy: AI Chatbot & AI Chat has the higher average rating (5.0★ from 138 reviews) compared to Willdesk: Live Chat&AI Chatbot (4.7★ from 377 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Chizy: AI Chatbot & AI Chat holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Willdesk: Live Chat&AI Chatbot has more published reviews to read for user-reported install experience (377 vs 138).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Chizy: AI Chatbot & AI Chat has 138 published reviews; Willdesk: Live Chat&AI Chatbot has 377 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. Chizy: AI Chatbot & AI Chat and Willdesk: Live Chat&AI Chatbot both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Chizy: AI Chatbot & AI Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
We’ve had a very positive experience with Chizy while preparing our Shopify store for launch. The chatbot has performed well in our tests, and the support team has been responsive and helpful. They even customized the agent name to match our store’s language, so it now works across Slovenian, English, German and Croati
I like the app, and already use it for 1 month, but some features working not correctly. I've already reported several times about 1 month ago and still nothing is fixed. This is really easy fixed and they completely ignore me. I'm afraid that if something important will be in the future, they also will not fix it. 1.
kim的服务非常好
Excellent; the team is very professional.
I've been using this app for over a year, and even after subscribing to an annual plan, it still charges $30 every month. After contacting customer service for a refund, I purchased the annual plan again, but it still charges $10 extra every month. His hidden costs are very high.