Side-by-side comparison · 24 data points
Turn support into sales. See live carts, past orders, and spend.
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
| Metric | Chaty Chat Buttons & WhatsApp | Text ‑ AI Agent & Live Chat |
|---|---|---|
| Rating | 5.0 ★ | — |
| Total reviews | 265 | 0 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free trial available |
| Built for Shopify | — | — |
| Pricing tiers | ★ 4 tiers | 2 tiers |
| Listed features | 5 | 5 |
| Featured placements | 3 | — |
| Review velocity (30d) | 11 new | — |
| Languages | 1 supported | 1 supported |
| Listed since | Nov 2019 | May 2026 |
Based on the data on this page, Chaty Chat Buttons & WhatsApp is the stronger choice for most Shopify App Store merchants — 5.0★ vs Text ‑ AI Agent & Live Chat's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Chaty Chat Buttons & WhatsApp at Free plan available, Text ‑ AI Agent & Live Chat at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Chaty Chat Buttons & WhatsApp has the larger user base (265 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Text ‑ AI Agent & Live Chat's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Chaty Chat Buttons & WhatsApp; mid-market and enterprise merchants with specific feature requirements should evaluate both — Text ‑ AI Agent & Live Chat's 0-review base may include the workflow context that matches your specific use case better than Chaty Chat Buttons & WhatsApp's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chaty Chat Buttons & WhatsApp audit • Text ‑ AI Agent & Live Chat audit
| Chaty Chat Buttons & WhatsApp | Text ‑ AI Agent & Live Chat | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Keyword | Chaty Chat Buttons & WhatsApp | Text ‑ AI Agent & Live Chat |
|---|---|---|
| ai live chat | #28 | #20 |
| messenger | #1 | #106 |
| live chat app | #10 | #228 |
| live chat | #101 | #159 |
| livechat | #92 | #172 |
Not featured in any section recently.
No tracked changes.
| Signal | Chaty Chat Buttons & WhatsApp | Text ‑ AI Agent & Live Chat |
|---|---|---|
| Average rating | 5.0 ★ (265) | 0.0 ★ (0) |
| Rating distribution | 598% 41% 30% 20% 10% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +4 | — |
| Reviews · last 30 days | +11 | — |
| Reviews · last 90 days | +37 | — |
love it very helpful
Using Whatsapp and it works perfectly. Great service as well. Good and clear communication even for a beginner like me.
nice
No reviews yet.
Both Chaty Chat Buttons & WhatsApp and Text ‑ AI Agent & Live Chat offer paid plans only. Chaty Chat Buttons & WhatsApp starts at Free plan available; Text ‑ AI Agent & Live Chat starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
It depends on what you're optimizing for. Chaty Chat Buttons & WhatsApp fits better if you prioritize rating consistency; Text ‑ AI Agent & Live Chat is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Chaty Chat Buttons & WhatsApp has more onboarding documentation maturity (265 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Chaty Chat Buttons & WhatsApp typically suits early-stage and growth-mode stores based on its review-base composition (265 reviews). Text ‑ AI Agent & Live Chat aligns more with early-stage and growth-mode stores (0 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Chaty Chat Buttons & WhatsApp and Text ‑ AI Agent & Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Text ‑ AI Agent & Live Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.