Side-by-side comparison · 24 data points
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
| Chaty Chat Buttons & WhatsApp | SaleSmartly：Omnichannel chat | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
Aggregate your omnichannel chat sessions with one interface that lets you quickly serve your custome
| Metric | Chaty Chat Buttons & WhatsApp | SaleSmartly：Omnichannel chat |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | ★ 265 | 15 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | ★ 4 tiers | 2 tiers |
| Listed features | 5 | 5 |
| Featured placements | 3 | — |
| Review velocity (30d) | 11 new | — |
| Languages | 1 supported | 3 supported |
| Listed since | Nov 2019 | Apr 2022 |
Chaty Chat Buttons & WhatsApp and SaleSmartly：Omnichannel chat are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: Chaty Chat Buttons & WhatsApp at Free plan available, SaleSmartly：Omnichannel chat at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Chaty Chat Buttons & WhatsApp has the larger user base (265 reviews vs 15), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. SaleSmartly：Omnichannel chat's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chaty Chat Buttons & WhatsApp audit • SaleSmartly：Omnichannel chat audit
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| Keyword | Chaty Chat Buttons & WhatsApp | SaleSmartly：Omnichannel chat |
|---|---|---|
| messenger chat | #10 | #28 |
| chat | #5 | #39 |
| ai chat support | #3 | #42 |
| live chat app | #10 | #63 |
| instagram chat | #8 | #73 |
Not featured in any section recently.
No tracked changes.
| Signal | Chaty Chat Buttons & WhatsApp | SaleSmartly：Omnichannel chat |
|---|---|---|
| Average rating | 5.0 ★ (265) | 5.0 ★ (15) |
| Rating distribution | 598% 41% 30% 20% 10% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +4 | — |
| Reviews · last 30 days | +11 | — |
| Reviews · last 90 days | +37 | — |
Both Chaty Chat Buttons & WhatsApp and SaleSmartly：Omnichannel chat offer paid plans only. Chaty Chat Buttons & WhatsApp starts at Free plan available; SaleSmartly：Omnichannel chat starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Chaty Chat Buttons & WhatsApp (5.0★, 265 reviews) and SaleSmartly：Omnichannel chat (5.0★, 15 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. Chaty Chat Buttons & WhatsApp fits better if you prioritize broader integrations; SaleSmartly：Omnichannel chat is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Chaty Chat Buttons & WhatsApp has more onboarding documentation maturity (265 reviews vs 15), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
love it very helpful
Using Whatsapp and it works perfectly. Great service as well. Good and clear communication even for a beginner like me.
nice
No reviews yet.
Chaty Chat Buttons & WhatsApp typically suits early-stage and growth-mode stores based on its review-base composition (265 reviews). SaleSmartly：Omnichannel chat aligns more with early-stage and growth-mode stores (15 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Chaty Chat Buttons & WhatsApp and SaleSmartly：Omnichannel chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SaleSmartly：Omnichannel chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
