SaleSmartly: AI Chat & Inbox for Shopify App Store
By SaleSmartly
SaleSmartly: AI Chat & Inbox is the #79 ranked chat app on Shopify, with a 5.0 average rating from 18 reviews, with a free plan available, as of Sep 8, 2026.
SaleSmartly: AI Chat & Inbox is a Shopify App Store app by SaleSmartly, launched April 2022. With a rating of 5.0★ from 18 reviews, it currently ranks #79 in the Chat category.
AppRanks data: SaleSmartly: AI Chat & Inbox ranks #79 in Chat on Shopify App Store, placing it in the top 9% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
SaleSmartly: AI Chat & Inbox is a category-leading Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 18 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by SaleSmartly — established developer track record
Cons
- −Limited review base (18) — ratings can shift significantly with new feedback
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About SaleSmartly: AI Chat & Inbox
How SaleSmartly: AI Chat & Inbox works
Turn more store visits into sales with SaleSmartly. Add branded live chat and manage WhatsApp, Instagram, Facebook Messenger, TikTok, email, and more from one shared inbox. Let AI answer common questions 24/7, translate conversations in real time, and hand complex chats to your team with full customer context. Use tags, notes, segments, automation, and performance insights to follow up faster and deliver consistent support as your store grows.
Screenshots
Key features
- Connect website chat and supported messaging channels in one shared inbox.
- Deploy an AI employee to respond, qualify, translate, and hand off conversations
- Route conversations to teammates with customer context and chat history.
- Support global shoppers faster with real-time conversation translation.
- Segment contacts and track service and team performance from one workspace.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- Cross-Sell DiscountsOffer discounts on related products to encourage cross-selling.differentiator
- Free Plan AvailableStart using the app with a free plan option for basic access.
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Real-Time TranslationTranslate content instantly for a global audience.differentiator
- Social Media ManagementManage and schedule posts across various social media platforms.common
Pricing plans
Free
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Pro
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Most popular Max
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Category rankings
As of Sep 8, 2026- Chat#79of 980Top 9%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
SaleSmartly: AI Chat & Inbox ranks for 29 keywords across Shopify App Store. Here are the top 3:
- 1.ai chatRank #17
- Rank #21
- Rank #41
Competitors & alternatives
SaleSmartly: AI Chat & Inbox doesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is SaleSmartly: AI Chat & Inbox?
SaleSmartly: AI Chat & Inbox is an app for Shopify. It currently holds a 5.0-star rating from 18 merchant reviews, and it has been listed on the marketplace since 2022. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by SaleSmartly.
Is SaleSmartly: AI Chat & Inbox free?
SaleSmartly: AI Chat & Inbox offers a free plan that merchants can install on Shopify without entering payment details. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses SaleSmartly: AI Chat & Inbox?
SaleSmartly: AI Chat & Inbox is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does SaleSmartly: AI Chat & Inbox rank on Shopify?
SaleSmartly: AI Chat & Inbox currently sits at position #79 in the Chat category on Shopify. That places it in the top 8% of 980 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does SaleSmartly: AI Chat & Inbox integrate with?
SaleSmartly: AI Chat & Inbox lists 6 integrations on its Shopify marketplace page. The most prominent are email, facebook messenger, instagram, telegram, tiktok, whatsapp. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does SaleSmartly: AI Chat & Inbox support?
SaleSmartly: AI Chat & Inbox declares support for 18 languages on its Shopify marketplace listing: Chinese (Simplified), Chinese (Traditional), English, French, Thai, Vietnamese, with 12 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.