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1. Listing metadata
Field-level data| Retain AI | Klaviyo | |
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| Screenshots | images | images |
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| Listed |
| Retain AI | Klaviyo | |
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
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| Developer | ||
| Listed |
| Metric | Retain AI: Winback emails | Klaviyo: Email Marketing & SMS |
|---|---|---|
| Rating | 4.0 ★ | ★ 4.7 ★ |
| Total reviews | 17 | ★ 2.8k |
| Free plan | Yes | Yes |
| Pricing | Free | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | — | 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 4 |
| Review velocity (30d) | — | 125 new |
| Languages | 1 supported | 10 supported |
| Listed since | Jun 2020 | Sep 2012 |
Based on the data on this page, Klaviyo: Email Marketing & SMS is the stronger choice for most Shopify App Store merchants — 4.7★ vs Retain AI: Winback emails's 4.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Retain AI: Winback emails at Free, Klaviyo: Email Marketing & SMS at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Klaviyo: Email Marketing & SMS has the larger user base (2,751 reviews vs 17), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Retain AI: Winback emails's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Klaviyo: Email Marketing & SMS; mid-market and enterprise merchants with specific feature requirements should evaluate both — Retain AI: Winback emails's 17-review base may include the workflow context that matches your specific use case better than Klaviyo: Email Marketing & SMS's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Retain AI: Winback emails audit • Klaviyo: Email Marketing & SMS audit
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| Keyword | Retain AI | Klaviyo |
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| #1385 | #2 |
Not featured in any section recently.
| Signal | Retain AI | Klaviyo |
|---|---|---|
| Average rating | 4.0 ★ (17) | 4.7 ★ (2.8k) |
| Rating distribution | 5— 4— 3— 2— 1— | 590% 42% 30% 21% 17% |
| Reviews · last 7 days | — | +23 |
| Reviews · last 30 days | — | +125 |
| Reviews · last 90 days | — | +462 |
No reviews yet.
Both Retain AI: Winback emails and Klaviyo: Email Marketing & SMS offer paid plans only. Retain AI: Winback emails starts at Free; Klaviyo: Email Marketing & SMS starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Klaviyo: Email Marketing & SMS has the higher average rating (4.7★ from 2,751 reviews) compared to Retain AI: Winback emails (4.0★ from 17 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Retain AI: Winback emails fits better if you prioritize broader integrations; Klaviyo: Email Marketing & SMS is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Klaviyo: Email Marketing & SMS has more onboarding documentation maturity (2,751 reviews vs 17), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Retain AI: Winback emails typically suits early-stage and growth-mode stores based on its review-base composition (17 reviews). Klaviyo: Email Marketing & SMS aligns more with early-stage and growth-mode stores (2,751 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
it has increased my sales for my business
We've been using Klaviyo for a long time and have continued to stay with the platform because of its rich feature set, ease of use, and flexibility. More importantly, it consistently delivers a strong return on investment, making it a valuable part of our marketing strategy.
COOL
Good sevice
Migration support varies by app and category. Retain AI: Winback emails and Klaviyo: Email Marketing & SMS both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Retain AI: Winback emails" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
