Side-by-side comparison
Cut support tickets by letting customers fix incorrect shipping addresses, swap variants, and cancel
| Metric | Chatbase | Relocate+ Order Editing |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | 39 | ★ 42 |
| Free plan | — | ★ Yes |
| Pricing | From $40/month | ★ Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 3 tiers | 3 tiers |
| Listed features | 5 |
Chatbase and Relocate+ Order Editing each lead on different measured dimensions — pick by the one that matters most to you.
Relocate+ Order Editing lists a free tier (Free plan available); Chatbase lists From $40/month.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Chatbase audit • Relocate+ Order Editing audit
| Field | Chatbase | Relocate+ Order Editing |
|---|---|---|
| Tagline | ||
| Listing audit | 84/100 listing audit | 93/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| 5 |
| Languages | 1 supported | 33 supported |
|---|
| Listed since | Jan 2026 | Apr 2021 |
|---|
| Listed |
|---|
None
None
| Keyword | Chatbase | Relocate+ Order Editing |
|---|---|---|
| helpdesk | #14 | #25 |
| ai helpdesk | #53 | #99 |
Relocate+ Order Editing is cheaper to start with — it offers a free plan and Chatbase doesn't list one. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Chatbase (4.9★, 39 reviews) and Relocate+ Order Editing (5.0★, 42 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Relocate+ Order Editing holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Relocate+ Order Editing has more published reviews to read for user-reported install experience (42 vs 39).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Chatbase has 39 published reviews; Relocate+ Order Editing has 42 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. Chatbase and Relocate+ Order Editing both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Chatbase" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.