Side-by-side comparison · 24 data points
| Chat ON Desk | Judge.me Product Reviews App | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Sell more with unlimited product reviews, UGC, star ratings, and testimonials
| Metric | Chat ON Desk | Judge.me Product Reviews App |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | 4 | ★ 41k |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 1 tier | ★ 2 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 8 |
| Review velocity (30d) | — | 1403 new |
| Languages | 1 supported | 6 supported |
| Listed since | Jun 2024 | Jun 2015 |
Chat ON Desk and Judge.me Product Reviews App are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: Chat ON Desk at Free plan available, Judge.me Product Reviews App at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Judge.me Product Reviews App has the larger user base (41,397 reviews vs 4), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Chat ON Desk's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chat ON Desk audit • Judge.me Product Reviews App audit
| Last updated | — | — |
|---|
| Keyword | Chat ON Desk | Judge.me Product Reviews App |
|---|---|---|
| live chat app | #235 | #18 |
| chat support | #235 | #78 |
Not featured in any section recently.
No tracked changes.
| Signal | Chat ON Desk | Judge.me Product Reviews App |
|---|---|---|
| Average rating | 5.0 ★ (4) | 5.0 ★ (41k) |
| Rating distribution | 5— 4— 3— 2— 1— | 597% 42% 30% 20% 11% |
| Reviews · last 7 days | — | +323 |
| Reviews · last 30 days | — | +1.4k |
| Reviews · last 90 days | — | +3.4k |
No reviews yet.
Both Chat ON Desk and Judge.me Product Reviews App offer paid plans only. Chat ON Desk starts at Free plan available; Judge.me Product Reviews App starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Chat ON Desk (5.0★, 4 reviews) and Judge.me Product Reviews App (5.0★, 41,397 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. Chat ON Desk fits better if you prioritize broader integrations; Judge.me Product Reviews App is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Judge.me Product Reviews App has more onboarding documentation maturity (41,397 reviews vs 4), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Chat ON Desk typically suits early-stage and growth-mode stores based on its review-base composition (4 reviews). Judge.me Product Reviews App aligns more with established stores with steady traffic (41,397 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
全て英語なので翻訳しながらの設定は大変でしたが、機能に満足しています。わからないことについて聞いたらすぐにお返事をいただけました。ありがとうございます。＜追記＞あまりにもサポートが素晴らしいので、星5にさせていただきました！
使いはじめてみたもの設定が多く謎に包まれていましたが、海外の方ですがスタッフ（Mohamedさん）が迅速にチャットで対応してくださいました！ その後少しわからない部分がありましたが、ほかのスタッフ（Jessさん）も迅速に対応いただいたので、★５をつけます。
They were able to fix a technical glitch and offer support to ensure reviews can be left on my website. Their quick resolution makes them very reliable and their team was extremely helpful! Highly recommend their app and customer service!
Ron is the best!
Van was incredibly responsive and helped me every step of the way. The entire experience was smooth, thoughtful, and professional. I really appreciated how helpful he was throughout the process. Highly recommend!
Migration support varies by app and category. Chat ON Desk and Judge.me Product Reviews App both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Chat ON Desk" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
