Chat ON Desk is the #93 ranked accounts and login app on Shopify, with a 5.0 average rating from 4 reviews, with a free plan available, as of July 9, 2026.
Chat ON Desk is a Shopify App Store app by Exorer AI, launched June 2024. With a rating of 5.0★ from 4 reviews, it currently ranks #93 in the Accounts and login category.
AppRanks data: Chat ON Desk ranks #93 in Accounts and login on Shopify App Store, placing it in the top 46% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Chat ON Desk is a category-leading Shopify app with a limited review volume. It is listed in the Accounts and login category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 4 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Exorer AI — established developer track record
Cons
- −Limited review base (4) — ratings can shift significantly with new feedback
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About Chat ON Desk
How Chat ON Desk works
Chat ON Desk adds OTP-based login and checkout verification to reduce fraud and COD return-to-origin losses. It supports COD order confirmation via WhatsApp, with responses synced to Shopify admin, and also helps convert COD to prepaid. The app automates cart recovery for abandoned carts, sends real-time order, shipping, and refund alerts, displays a Click-to-WhatsApp icon for direct chats, and enables automated customer engagement flows.
Screenshots
Key features
- Login & checkout OTP Authentication — minimize fraud, boost trust, reduce RTO.
- WhatsApp Cart Recovery — bring back abandoners with pre-built flows.
- Whatsapp Order Status Alerts — instant updates for order, shipment, refund.
- 3-Minute Setup & Zero Coding — launch instantly without technical hassle.
- Automated Customer Engagement — greet, upsell, and retain directly on whatsapp.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Accounts PortalAllow users to access and manage their account information.
- Automated Workflow ManagementCreate and manage automated workflows to streamline processes.Common
- Checkout ProcessStreamline the checkout process to enhance customer experience and reduce cart abandonment.Common
- CheckoutUtilize various apps to enhance the checkout experience for customers.Niche
- Cross-Device CartsAllow customers to access their carts across multiple devices seamlessly.Common
- Custom Branding SolutionsImplement custom branding strategies to enhance your market presence.Common
- Custom Rules ManagementCreate and manage custom rules for various store functionalities.
- Exclusive Discount OffersCreate and manage exclusive discount offers for customers.Differentiator
- Exit Intent Pop-UpsReduce bounce rates with warning and exit intent pop-ups.Common
- Gokwik CheckoutImplement Gokwik's checkout solution for faster transactions and improved conversion.
- Limited-Time OffersCreate promotions that are available for a limited time to encourage quick purchases.Common
- Multi-Channel MessagingReach customers across various channels for effective communication.Common
- Multi-Factor AuthenticationEnhance security with multi-factor authentication for user accounts.
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- Opt-In Pop-UpsUse consent pop-ups to collect customer information and preferences.Common
- Password ProtectionSecure your pages with password protection to control access.
- Personalized MessagingSend tailored messages and campaigns to engage customers effectively.Differentiator
- Profile ManagementCreate and manage user profiles for personalized experiences.
- Retargeting CampaignsRe-engage visitors with targeted ads based on their previous interactions.Common
- Signup FormsCreate and manage forms for user registration and signups.
- SMS ConfirmationSend SMS confirmations and verifications for user actions.Common
- SMS NotificationsSend timely SMS notifications and alerts to your audience.Common
- Targeting RulesEstablish rules to target specific customer segments or behaviors.Differentiator
- Template ManagementCreate and manage templates for consistent branding and messaging.Common
- Advanced Trigger ManagementSet up advanced triggers to initiate automated actions based on events.Differentiator
- Unlimited WidgetsAdd an unlimited number of widgets to enhance your site functionality.Differentiator
- OTP LoginEnable secure login using one-time passwords for authentication.
- WhatsApp Cart RecoveryUse WhatsApp to recover abandoned carts and engage customers directly.Niche
Pricing plans
Free |
Category rankings
As of Jul 9, 2026- Accounts and login#93of 203Top 46%
- Abandoned cart#138of 312Top 45%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Chat ON Desk ranks for 15 keywords across Shopify App Store. Here are the top 3:
- Rank #18
- Rank #16
- Rank #19
Competitors & alternatives
Chat ON Deskdoesn't have curated competitor matchups yet. Other tracked accounts and login apps on Shopify:
Frequently asked questions
What is Chat ON Desk?
Chat ON Desk is an app for Shopify. It currently holds a 5.0-star rating from 4 merchant reviews, and it has been listed on the marketplace since 2024. It is listed under the Accounts and login category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Exorer AI.
Is Chat ON Desk free?
Chat ON Desk offers a free plan that merchants can install on Shopify without entering payment details. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Chat ON Desk?
Chat ON Desk is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Accounts and login category on Shopify.
Where does Chat ON Desk rank on Shopify?
Chat ON Desk currently sits at position #93 in the Accounts and login category on Shopify. That places it in the top 46% of 203 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Chat ON Desk integrate with?
Chat ON Desk lists 7 integrations on its Shopify marketplace page. The most prominent are Checkout, Shopify Flow, Checkout Apps, Gokwik Checkout, Shipping Apps, Whatsapp, plus 1 additional integrations listed on the marketplace page. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.