Chat ON Desk for Shopify

5.0(4 reviews)Free plan availableLaunched Jun 2024

Category rank: #70 in Accounts and login
Price: Free plan
Listing audit: 83/100

Chat ON Desk is a Shopify App Store app by Exorer AI, launched June 2024. With a rating of 5.0★ from 4 reviews, it currently ranks #70 in the Accounts and login category.

Chat ON Desk is the #70 ranked Accounts and login app on Shopify, with a 5.0 average rating from 4 reviews, with a free plan available, as of Oct 21, 2026.

AppRanks verdict

Generated from marketplace data as of Oct 21, 2026

Chat ON Desk ranks #70 of 227 in Accounts and login on Shopify. It holds a 5.0★ average from 4 reviews on Shopify. A free plan is available, so the entry feature set can be tried without a paid subscription.

Pros

+Free plan available — no paid subscription needed to start

Cons

−Only 4 reviews — the average can still move with a few new ratings

About Chat ON Desk

OTP Login + WhatsApp Cart Recovery & Order Alerts

How Chat ON Desk works

Chat ON Desk adds OTP-based login and checkout verification to reduce fraud and COD return-to-origin losses. It supports COD order confirmation via WhatsApp, with responses synced to Shopify admin, and also helps convert COD to prepaid. The app automates cart recovery for abandoned carts, sends real-time order, shipping, and refund alerts, displays a Click-to-WhatsApp icon for direct chats, and enables automated customer engagement flows.

Screenshots

Chat ON Desk primary marketing image — Accounts and login app on the Shopify App Store

Chat ON Desk dashboard view — Accounts and login app on the Shopify App Store

Chat ON Desk feature detail — Accounts and login app on the Shopify App Store

Chat ON Desk settings interface — Accounts and login app on the Shopify App Store

Chat ON Desk integration setup — Accounts and login app on the Shopify App Store

1 / 6

Chat ON Desk mobile preview — Accounts and login app on the Shopify App Store

Key features

Login & checkout OTP Authentication — minimize fraud, boost trust, reduce RTO.
WhatsApp Cart Recovery — bring back abandoners with pre-built flows.
Whatsapp Order Status Alerts — instant updates for order, shipment, refund.
3-Minute Setup & Zero Coding — launch instantly without technical hassle.
Automated Customer Engagement — greet, upsell, and retain directly on whatsapp.

Standardized capabilities

Normalized capabilities detected for this app, comparable across the marketplace.

Differentiators (9)

rare and linked to better ratings

Automated Workflow ManagementCreate and manage automated workflows to streamline processes.
Custom Branding SolutionsImplement custom branding strategies to enhance your market presence.
Custom TriggersDefine specific triggers for automated workflows based on your criteria.
Exclusive Discount OffersCreate and manage exclusive discount offers for customers.
Limited-Time OffersCreate promotions that are available for a limited time to encourage quick purchases.
Opt-In Pop-UpsUse consent pop-ups to collect customer information and preferences.
Personalized MessagingSend tailored messages and campaigns to engage customers effectively.
Targeting RulesEstablish rules to target specific customer segments or behaviors.

Show all 28 capabilities

Differentiators (9)

rare and linked to better ratings

Unlimited WidgetsAdd an unlimited number of widgets to enhance your site functionality.

Common capabilities (8)

widely but not universally offered

Checkout ProcessStreamline the checkout process to enhance customer experience and reduce cart abandonment.
Cross-Device CartsAllow customers to access their carts across multiple devices seamlessly.
Multi-Channel MessagingReach customers across various channels for effective communication.
Multi-Language SupportOffer a multilingual experience for your customers.

Pricing plans

Pricing plans for Chat ON Desk
Free to install

Ratings and reviews

5.0

4 reviews on Shopify

Reviews for this app aren't archived by AppRanks yet — read them on Shopify.

Category rankings

A category rank is the app's position in Shopify's own category listing. Keyword ranks (search-result positions) are a separate measure.

Accounts and login
#70of 227Top 31%
Abandoned cart
#104of 326Top 32%

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Featured placements

No featured placements on Shopify in the last 30 days.

Keyword rankings

Chat ON Desk ranks for 16 keywords across Shopify App Store. Here are the top 3:

1.otp login
Rank #17
2.help desk solutions
Rank #10
3.help desk software
Rank #10

+13 more keywords — Sign up to unlock the full listSign up free

Competitors & alternatives

Chat ON Desk doesn't have curated competitor matchups yet.Other tracked Accounts and login apps on Shopify:

Sami B2B Lock,Password Protect

4.9(987)

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BSS B2B Lock, Login & Password

4.9(655)

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Locksmith

4.7(306)

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Wholesale Lock Manager: B2B

4.9(220)

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Helium Customer Fields

4.5(352)

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Ymq B2B & Wholesale Solution

4.7(173)

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Where Chat ON Desk stands in the Accounts and login category

Chat ON Desk ranks #70 of 227 apps in the Accounts and login category, placing it in the top 31% of the listing.

Languages & integrations

Languages supported

English

Integrates with

CheckoutShopify FlowCheckout AppsGokwik CheckoutShipping AppsWhatsappwww.chatondesk.com

Support

Get help with Chat ON Desk:

Email:support@cozyvision.com

How does this listing score?

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Frequently asked questions

What is Chat ON Desk?

Chat ON Desk is a Shopify app by Exorer AI, listed in Accounts and login. It holds a 5.0-star average from 4 reviews on Shopify. It has been listed since 2024.

Is Chat ON Desk free?

Chat ON Desk has a free plan on Shopify. Listed plans: Free to install.

Where does Chat ON Desk rank on Shopify?

Chat ON Desk ranks #70 of 227 apps in Accounts and login on Shopify.

Explore more on AppRanks

Custom Pop-UpsCreate targeted pop-ups for promotions, reviews, and discounts to engage visitors.

Retargeting CampaignsRe-engage visitors with targeted ads based on their previous interactions.

SMS NotificationsSend timely SMS notifications and alerts to your audience.

Template ManagementCreate and manage templates for consistent branding and messaging.

Niche capabilities (2)

rare, long-tail capabilities only a few apps offer

CheckoutUtilize various apps to enhance the checkout experience for customers.
WhatsApp Cart RecoveryUse WhatsApp to recover abandoned carts and engage customers directly.

Other capabilities (9)

role not classified yet

Accounts PortalAllow users to access and manage their account information.
Custom Rules ManagementCreate and manage custom rules for various store functionalities.
Gokwik CheckoutImplement Gokwik's checkout solution for faster transactions and improved conversion.
Multi-Factor AuthenticationEnhance security with multi-factor authentication for user accounts.
Password ProtectionSecure your pages with password protection to control access.
Profile ManagementCreate and manage user profiles for personalized experiences.
Signup FormsCreate and manage forms for user registration and signups.
SMS ConfirmationSend SMS confirmations and verifications for user actions.
OTP LoginEnable secure login using one-time passwords for authentication.