Side-by-side comparison · 24 data points
Collect unlimited customer feedback, verified reviews, and NPS for actionable CX insights.
| Bizrate Customer Feedback | Fleeta HeardFrom | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
A one-tap survey on the order confirmation page tells you which channel really brought the order.
| Metric | Bizrate Customer Feedback | Fleeta HeardFrom: Surveys |
|---|---|---|
| Rating | 5.0 ★ | — |
| Total reviews | 14 | 0 |
| Free plan | Yes | Yes |
| Pricing | Free | Free |
| Built for Shopify | — | — |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Nov 2023 | Aug 2026 |
Based on the data on this page, Bizrate Customer Feedback is the stronger choice for most Shopify App Store merchants — 5.0★ vs Fleeta HeardFrom: Surveys's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Bizrate Customer Feedback at Free, Fleeta HeardFrom: Surveys at Free. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Bizrate Customer Feedback; mid-market and enterprise merchants with specific feature requirements should evaluate both — Fleeta HeardFrom: Surveys's 0-review base may include the workflow context that matches your specific use case better than Bizrate Customer Feedback's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Bizrate Customer Feedback audit • Fleeta HeardFrom: Surveys audit
| Keyword | Bizrate Customer Feedback | Fleeta HeardFrom |
|---|---|---|
| survey | #29 | #174 |
Both Bizrate Customer Feedback and Fleeta HeardFrom: Surveys offer paid plans only. Bizrate Customer Feedback starts at Free; Fleeta HeardFrom: Surveys starts at Free. Compare the per-tier features in the Pricing section above before committing.
AppRanks cannot separate these two on rating, because neither publishes one. Bizrate Customer Feedback does carry the larger published review base (14 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Bizrate Customer Feedback has the deeper published review base (14 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Bizrate Customer Feedback typically suits early-stage and growth-mode teams based on its published review base (14 reviews). Fleeta HeardFrom: Surveys typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Bizrate Customer Feedback and Fleeta HeardFrom: Surveys both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Fleeta HeardFrom: Surveys" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.