Side-by-side comparison · 24 data points
Scale ads & marketing with pre-purchase & post-purchase surveys for emails, product inserts, & SNS.
| Bizrate Customer Feedback | Gojiberry Survey & Feedback | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Collect unlimited customer feedback, verified reviews, and NPS for actionable CX insights.
| Metric | Bizrate Customer Feedback | Gojiberry Survey & Feedback |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | 14 | ★ 32 |
| Free plan | Yes | Yes |
| Pricing | Free | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | — | 2 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 6 supported |
| Listed since | Nov 2023 | Mar 2023 |
Bizrate Customer Feedback and Gojiberry Survey & Feedback are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Bizrate Customer Feedback at Free, Gojiberry Survey & Feedback at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Bizrate Customer Feedback audit • Gojiberry Survey & Feedback audit
| Last updated | — | — |
|---|
| Keyword | Bizrate Customer Feedback | Gojiberry Survey & Feedback |
|---|---|---|
| customer feedback surveys | #41 | #31 |
| survey | #29 | #10 |
| feedback form | #25 | #29 |
| product feedback | #81 | #18 |
No tracked changes.
Both Bizrate Customer Feedback and Gojiberry Survey & Feedback offer paid plans only. Bizrate Customer Feedback starts at Free; Gojiberry Survey & Feedback starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Bizrate Customer Feedback (5.0★, 14 reviews) and Gojiberry Survey & Feedback (5.0★, 32 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. Gojiberry Survey & Feedback does carry the larger published review base (32 vs 14). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Gojiberry Survey & Feedback has the deeper published review base (32 vs 14), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Bizrate Customer Feedback typically suits early-stage and growth-mode teams based on its published review base (14 reviews). Gojiberry Survey & Feedback typically suits early-stage and growth-mode teams based on its published review base (32 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Bizrate Customer Feedback and Gojiberry Survey & Feedback both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Bizrate Customer Feedback" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
