Side-by-side comparison · 24 data points
Collect unlimited customer feedback, verified reviews, and NPS for actionable CX insights.
| Bizrate Customer Feedback | Feedback Box | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Capture valuable feedback on checkout thank you pages. Turn insights into business growth.
| Metric | Bizrate Customer Feedback | Feedback Box |
|---|---|---|
| Rating | 5.0 ★ | — |
| Total reviews | 14 | 0 |
| Free plan | Yes | Yes |
| Pricing | Free | Free |
| Built for Shopify | — | — |
| Listed features | ★ 5 | 4 |
| Languages | 1 supported | 1 supported |
| Listed since | Nov 2023 | Jul 2025 |
Based on the data on this page, Bizrate Customer Feedback is the stronger choice for most Shopify App Store merchants — 5.0★ vs Feedback Box's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Bizrate Customer Feedback at Free, Feedback Box at Free. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Bizrate Customer Feedback; mid-market and enterprise merchants with specific feature requirements should evaluate both — Feedback Box's 0-review base may include the workflow context that matches your specific use case better than Bizrate Customer Feedback's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Bizrate Customer Feedback audit • Feedback Box audit
| Keyword | Bizrate Customer Feedback | Feedback Box |
|---|---|---|
| feedback form | #24 | #131 |
| product feedback | #80 | #911 |
| survey | #29 | #2211 |
No tracked changes.
Both Bizrate Customer Feedback and Feedback Box offer paid plans only. Bizrate Customer Feedback starts at Free; Feedback Box starts at Free. Compare the per-tier features in the Pricing section above before committing.
Bizrate Customer Feedback holds the higher average rating (5.0★ vs 0.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Bizrate Customer Feedback has the deeper published review base (14 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Bizrate Customer Feedback typically suits early-stage and growth-mode teams based on its published review base (14 reviews). Feedback Box typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Bizrate Customer Feedback and Feedback Box both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Feedback Box" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
