Side-by-side comparison · 24 data points
Adds Google Customer Reviews and Top Quality Store on Google widget to your store. No code required.
| Bizrate Customer Feedback | easy Google Customer Reviews | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — |
Collect unlimited customer feedback, verified reviews, and NPS for actionable CX insights.
| Metric | Bizrate Customer Feedback | easy Google Customer Reviews |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.6 ★ |
| Total reviews | 14 | ★ 25 |
| Free plan | Yes | Yes |
| Pricing | Free | Free trial available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | — | 1 tier |
| Listed features | ★ 5 | 3 |
| Languages | 1 supported | 1 supported |
| Listed since | Nov 2023 | Aug 2017 |
Based on the data on this page, Bizrate Customer Feedback is the stronger choice for most Shopify App Store merchants — 5.0★ vs easy Google Customer Reviews's 4.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Bizrate Customer Feedback at Free, easy Google Customer Reviews at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Bizrate Customer Feedback; mid-market and enterprise merchants with specific feature requirements should evaluate both — easy Google Customer Reviews's 25-review base may include the workflow context that matches your specific use case better than Bizrate Customer Feedback's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Bizrate Customer Feedback audit • easy Google Customer Reviews audit
| Keyword | Bizrate Customer Feedback | easy Google Customer Reviews |
|---|---|---|
| survey | #334 | #232 |
| product feedback | #93 | #11 |
| customer service ai | #86 | #38 |
| customer support tool | #90 | #38 |
| customer engagement chatbot | #104 | #57 |
Both Bizrate Customer Feedback and easy Google Customer Reviews offer paid plans only. Bizrate Customer Feedback starts at Free; easy Google Customer Reviews starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
Bizrate Customer Feedback has the higher average rating (5.0★ from 14 reviews) compared to easy Google Customer Reviews (4.6★ from 25 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Bizrate Customer Feedback holds the higher average rating (5.0★ vs 4.6★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. easy Google Customer Reviews has the deeper published review base (25 vs 14), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Bizrate Customer Feedback typically suits early-stage and growth-mode teams based on its published review base (14 reviews). easy Google Customer Reviews typically suits early-stage and growth-mode teams based on its published review base (25 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Bizrate Customer Feedback and easy Google Customer Reviews both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Bizrate Customer Feedback" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
