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| Metric | BestChat: AI Chatbot+Live Chat | Chizy: AI Chatbot & Live Chat |
|---|---|---|
| Rating | 4.7 ★ | ★ 5.0 ★ |
| Total reviews | ★ 137 | 131 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Review velocity (30d) | — | 7 new |
| Languages | 1 supported | 1 supported |
| Listed since | Jan 2022 | Sep 2025 |
Chizy: AI Chatbot & Live Chat edges out BestChat: AI Chatbot+Live Chat on rating (5.0★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: BestChat: AI Chatbot+Live Chat at Free plan available, Chizy: AI Chatbot & Live Chat at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Chizy: AI Chatbot & Live Chat; mid-market and enterprise merchants with specific feature requirements should evaluate both — BestChat: AI Chatbot+Live Chat's 137-review base may include the workflow context that matches your specific use case better than Chizy: AI Chatbot & Live Chat's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: BestChat: AI Chatbot+Live Chat audit • Chizy: AI Chatbot & Live Chat audit
| Keyword | BestChat | Chizy |
|---|---|---|
| live chat | #17 | #8 |
| ai chatbot | #221 | #5 |
| chatbot | #25 | #4 |
| live | #24 | #7 |
| live chat app | #33 | #8 |
No tracked changes.
| Signal | BestChat | Chizy |
|---|---|---|
| Average rating | 4.7 ★ (137) | 5.0 ★ (131) |
| Rating distribution | 5— 4— 3— 2— 1— | 599% 40% 30% 20% 11% |
| Reviews · last 7 days | — | +0 |
| Reviews · last 30 days | — | +7 |
| Reviews · last 90 days | — | +54 |
No reviews yet.
Both BestChat: AI Chatbot+Live Chat and Chizy: AI Chatbot & Live Chat offer paid plans only. BestChat: AI Chatbot+Live Chat starts at Free plan available; Chizy: AI Chatbot & Live Chat starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Chizy: AI Chatbot & Live Chat has the higher average rating (5.0★ from 131 reviews) compared to BestChat: AI Chatbot+Live Chat (4.7★ from 137 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. BestChat: AI Chatbot+Live Chat fits better if you prioritize broader integrations; Chizy: AI Chatbot & Live Chat is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. BestChat: AI Chatbot+Live Chat has more onboarding documentation maturity (137 reviews vs 131), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Customer support is great! App is working much better than we expected. Love the integration for a human to take over the app where needed. Thank you so much!
Chizy looks like a strong fit for Flight Snowsports because it acts like a 24/7 sales assistant while also reducing the need for manual customer support. For a seasonal snow retail business, customers often need quick answers around product sizing, goggles, outerwear, snow gear recommendations, shipping, returns and st
BestChat: AI Chatbot+Live Chat typically suits early-stage and growth-mode stores based on its review-base composition (137 reviews). Chizy: AI Chatbot & Live Chat aligns more with early-stage and growth-mode stores (131 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. BestChat: AI Chatbot+Live Chat and Chizy: AI Chatbot & Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Chizy: AI Chatbot & Live Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
