Side-by-side comparison · 24 data points
Manage all customer conversations in one inbox with real-time order context.
| Belco ‑ Customer Support | Yuma AI | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | Belco ‑ Customer Support | Yuma AI |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 9 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free trial available |
| Built for Shopify | — | — |
| Pricing tiers | ★ 3 tiers | 2 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | May 2026 | May 2025 |
Based on the data on this page, Yuma AI is the stronger choice for most Shopify App Store merchants — 5.0★ vs Belco ‑ Customer Support's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Belco ‑ Customer Support at Free trial available, Yuma AI at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Yuma AI; mid-market and enterprise merchants with specific feature requirements should evaluate both — Belco ‑ Customer Support's 0-review base may include the workflow context that matches your specific use case better than Yuma AI's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Belco ‑ Customer Support audit • Yuma AI audit
| Keyword | Belco ‑ Customer Support | Yuma AI |
|---|---|---|
| helpdesk | #74 | #27 |
| customer support automation | Not ranked | #1 |
| support | Not ranked | #11 |
| ai helpdesk software | #55 | Not ranked |
| ai helpdesk | #61 | Not ranked |
No tracked changes.
Both Belco ‑ Customer Support and Yuma AI offer paid plans only. Belco ‑ Customer Support starts at Free trial available; Yuma AI starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
AppRanks cannot separate these two on rating, because neither publishes one. Yuma AI does carry the larger published review base (9 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Yuma AI has the deeper published review base (9 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Belco ‑ Customer Support typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Yuma AI typically suits early-stage and growth-mode teams based on its published review base (9 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Belco ‑ Customer Support and Yuma AI both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Belco ‑ Customer Support" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
