Side-by-side comparison · 24 data points
All-in-one contact form builder app to create custom forms, customer approval features, & lock pages
| SureCust Forms Builder, Locks | Grapevine Post Purchase Survey | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Post purchase, NPS & attribution surveys you can query with your own AI. Unlimited responses.
| Metric | SureCust Forms Builder, Locks | Grapevine Post Purchase Survey |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | 99 | ★ 195 |
| Free plan | Yes | Yes |
| Pricing | Free | Free plan available |
| Built for Shopify | Yes | Yes |
| Pricing tiers | — | 1 tier |
| Listed features | 5 | 5 |
| Featured placements | 1 | 1 |
| Review velocity (30d) | 3 new | ★ 7 new |
| Languages | 1 supported | 7 supported |
| Listed since | Feb 2024 | Aug 2017 |
SureCust Forms Builder, Locks and Grapevine Post Purchase Survey are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: SureCust Forms Builder, Locks at Free, Grapevine Post Purchase Survey at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Grapevine Post Purchase Survey has the larger user base (195 reviews vs 99), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. SureCust Forms Builder, Locks's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: SureCust Forms Builder, Locks audit • Grapevine Post Purchase Survey audit
| Last updated | — | — |
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| Keyword | SureCust Forms Builder, Locks | Grapevine Post Purchase Survey |
|---|---|---|
| product feedback | #8 | #4 |
| surveys | #13 | #2 |
| survey | #14 | #2 |
| conditional logic | #31 | #17 |
| forms | #4 | #175 |
| Signal | SureCust Forms Builder, Locks | Grapevine Post Purchase Survey |
|---|---|---|
| Average rating | 4.9 ★ (99) | 5.0 ★ (195) |
| Rating distribution | 5100% 40% 30% 20% 10% | 597% 43% 30% 20% 10% |
| Reviews · last 7 days | +1 | +2 |
| Reviews · last 30 days | +3 | +7 |
| Reviews · last 90 days | +16 | +19 |
Both SureCust Forms Builder, Locks and Grapevine Post Purchase Survey offer paid plans only. SureCust Forms Builder, Locks starts at Free; Grapevine Post Purchase Survey starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
SureCust Forms Builder, Locks (4.9★, 99 reviews) and Grapevine Post Purchase Survey (5.0★, 195 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. SureCust Forms Builder, Locks fits better if you prioritize broader integrations; Grapevine Post Purchase Survey is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Grapevine Post Purchase Survey has more onboarding documentation maturity (195 reviews vs 99), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Amazing Support. Have spent time helping me with the installation process.Many features have been configured successfully. Thank you so much Nick
Love the app it's a great option for those of us who are on the smaller side but starting to scale up! I had an urgent request and within 45 mins they had responded to my email and got us back up and running!
Super easy and convenient :)
Very useful app with great features.
We are using this app for custom forms with individual fields on our Shopify store and it works exactly as we need it to. The form setup is flexible, easy to use and integrates well into our website.We recently had a few questions regarding email notifications and small adjustments, and the support was incredibly frien
Best customer service I've experienced so far. the product works perfectly. highly recommended!
SureCust Forms Builder, Locks typically suits early-stage and growth-mode stores based on its review-base composition (99 reviews). Grapevine Post Purchase Survey aligns more with early-stage and growth-mode stores (195 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. SureCust Forms Builder, Locks and Grapevine Post Purchase Survey both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SureCust Forms Builder, Locks" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
Great app with loads of functionality. We use it across all our branded sites, and it give us so much insight in to how our customers think of our brands. Outside of satisfaction scores, there is loads of information we can gather. Support is greats, as well as the integrations.
We've been using Grapevine for a couple of months now, and it has been great! It's easy to setup and give us great insights. So far we've connected it to Klaviyo and Shopify Flow which has added tons of functionality. We're testing their AI Connect with Claude at the moment and so far it's been great for analysis and r
Grapevine has been awesome! Super streamlined workflow for crafting post purchase surveys that aren't invasive or annoying! We are gathering a ton of useful insight each week that's shaping our actions as a company! Highly recommend :)
everything great! I love the MCP connection. I can access my surveys directly with Claude!
