Side-by-side comparison1% listing overlap (weighted overlap of the two listings' categories, features, keywords and description text)
All-in-one contact form builder app to create custom forms, customer approval features, & lock pages
Jotform AI Chatbot automates customer support & customer service, boosts conversions & sales
| Metric | SureCust Forms Builder, Locks | Jotform AI Chatbot ‑ Live Chat |
|---|---|---|
| Rating | ★ 4.7 ★ | 3.9 ★ |
| Total reviews | ★ 112 | 36 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free |
| Built for Shopify | Yes | Yes |
| Pricing tiers | 2 tiers | — |
| Listed features | 5 |
SureCust Forms Builder, Locks and Jotform AI Chatbot each lead on different measured dimensions — pick by the one that matters most to you.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: SureCust Forms Builder, Locks audit • Jotform AI Chatbot ‑ Live Chat audit
| Field | SureCust Forms Builder, Locks | Jotform AI Chatbot ‑ Live Chat |
|---|---|---|
| Tagline | ||
| Listing audit | 90/100 listing audit | 90/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| 5 |
| Review velocity (30d) | ★ 3 new | 0 new |
|---|
| Languages | 1 supported | 7 supported |
|---|
| Listed since | Feb 2024 | Apr 2025 |
|---|
| Listed |
|---|
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| Keyword | SureCust Forms Builder, Locks | Jotform AI Chatbot ‑ Live Chat |
|---|---|---|
| survey | #25 | #205 |
| Signal | SureCust Forms Builder, Locks | Jotform AI Chatbot ‑ Live Chat |
|---|---|---|
| Average rating | 4.7 ★ (112) | 3.9 ★ (36) |
| Rating distribution | 5100% 40% 30% 20% 10% | 572% 49% 32% 20% 116% |
| Reviews · last 7 days | +1 | +0 |
| Reviews · last 30 days | +3 | +0 |
| Reviews · last 90 days | +16 | +3 |
Amazing Support. Have spent time helping me with the installation process.Many features have been configured successfully. Thank you so much Nick
Love the app it's a great option for those of us who are on the smaller side but starting to scale up! I had an urgent request and within 45 mins they had responded to my email and got us back up and running!
Super easy and convenient :)
Very useful app with great features.
Both SureCust Forms Builder, Locks and Jotform AI Chatbot ‑ Live Chat offer a free plan. SureCust Forms Builder, Locks lists no paid plan with a published price; Jotform AI Chatbot ‑ Live Chat lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
SureCust Forms Builder, Locks has the higher average rating (4.7★ from 112 reviews) compared to Jotform AI Chatbot ‑ Live Chat (3.9★ from 36 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
SureCust Forms Builder, Locks holds the higher average rating (4.7★ vs 3.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; SureCust Forms Builder, Locks has more published reviews to read for user-reported install experience (112 vs 36).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: SureCust Forms Builder, Locks has 112 published reviews; Jotform AI Chatbot ‑ Live Chat has 36 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. SureCust Forms Builder, Locks and Jotform AI Chatbot ‑ Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Jotform AI Chatbot ‑ Live Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
None
We are using this app for custom forms with individual fields on our Shopify store and it works exactly as we need it to. The form setup is flexible, easy to use and integrates well into our website.We recently had a few questions regarding email notifications and small adjustments, and the support was incredibly frien
Fantastic. Money well spent.
Fantastic
Easy to use.