Should I choose Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)?

AppRanks cannot separate these two on rating, because neither publishes one. Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics does carry the larger published review base (699 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)?

Both apps are one-click installs from the Salesforce AppExchange. Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the deeper published review base (699 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics typically suits early-stage and growth-mode teams based on its published review base (699 reviews). Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC) typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)?

Migration support varies by app and category. Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC) both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Talkdesk for vs Frontify Digital — Salesforce

Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC) vs Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

Side-by-side comparison · 24 data points

Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)

No rating yet

Deliver tailored and relevant brand experiences with Frontify and our Salesforce Marketing Cloud integration. Hit the market faster with approved on-brand materials and ensure consistent communication that reflects your brand voice at every touchpoint.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)
Tagline	“Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).”222 chars	“Deliver tailored and relevant brand experiences with Frontify and our Salesforce Marketing Cloud integration. Hit the market faster with approved on-brand materials and ensure consistent communication that reflects your brand voice at every touchpoint.”252 chars
Description	1127 / 2000 chars56% used	506 / 2000 chars25% used
Screenshots	—	—
Languages	enfrdeptes	en
Platforms	Salesforce	Salesforce
Developer	Talkdesk	Frontify

At a glance

8 metrics · auto-computed

Feature comparison between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)
Metric	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)
Rating	4.7 ★	—
Total reviews	699	0
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	★ 3	2
Languages	5 supported	1 supported
Listed since	Apr 2016	Feb 2024

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics is the stronger choice for most Salesforce AppExchange admins — 4.7★ vs Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)'s 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics at paid, Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC) at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the larger user base (699 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)'s smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics; mid-market and enterprise admins with specific feature requirements should evaluate both — Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)'s 0-review base may include the workflow context that matches your specific use case better than Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics audit • Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC) audit

Listed	April 14, 2016	February 29, 2024

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)
agentic ai	#1	Not ranked
agentforce ai	#1	Not ranked
agentic	#1	Not ranked
accurate on-brand and	Not ranked	#8
on-brand and enterprise-secure	Not ranked	#8

6. App details

Long-form description · keyword frequency

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

Seamlessly bring Talkdesk and Salesforce together to drive agent productivity, reduce manual tasks and personalize every interaction, leading to 19% CSAT improvement, 23% wait time reduction, and 21% time to answer reduction Seamless integration Talkdesk's CTI integrates seamlessly to give agents advanced features such as screen pops, SSO, outbound caller ID & more. Calls are auto-logged to ensure accuracy and consistency without altering workflows Intelligent routing Talkdesk Studio uses data dips and integrates with Lightning Flows to get customers to the right agent with context-driven routing based on the case, lead, contact & more Proactive outbound Load and launch Talkdesk Power Dialer for fast & efficient outbound campaigns. Utilize smart SMS for automated follow-up or proactive messages. Integrates with Salesforce High Velocity Sales (HVS) Two-way data sync Ensure data between Salesforce and Talkdesk is always consistent with continuous two-way data sync Quick setup in Salesforce Deploy Talkdesk for Salesforce, add Talkdesk licenses, and assign user permissions—all without ever leaving Salesforce.

Top keywords

salesforce6×3.80%
talkdesk6×3.80%
data4×2.53%
integrates3×1.90%
outbound3×1.90%
agent2×1.27%
data sync2×1.27%
ensure2×1.27%
proactive2×1.27%
reduction2×1.27%
routing2×1.27%
seamlessly2×1.27%

Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)

Integrating Frontify with Salesforce Marketing Cloud enables your teams to deliver personalized and consistent brand experiences throughout the customer journey. The integration allows to: ✔ Access the Frontify Finder to leverage your digital assets within the Marketing Cloud Content Builder. ✔ Retrieve the required assets quickly with user permissions, collection structure, tags, metadata, and search options. ✔ Select the correct version and resize it for use in the content across Marketing Cloud.

Top keywords

cloud3×4.35%
marketing3×4.35%
marketing cloud3×4.35%
assets2×2.90%
content2×2.90%
frontify2×2.90%

Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC) vs Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)

1. Listing metadata

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC) cheaper?

Should I choose Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)?

Which is faster to set up, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and Frontify Digital Asset Management (DAM) for Marketing Cloud (SFMC)?