What is Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics's Salesforce App Store audit score?

Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics scored 71/100 in the AppRanks listing audit — a healthy overall result. The score is the weighted average of 6 category checks: Title Optimization 100/100, Description & Content 71/100, Visual Assets 50/100, Categories & Discoverability 75/100, Technical & Support 50/100, Languages 100/100. Each category is scored against a fixed rubric that is identical for every app on the platform, so scores are directly comparable across Salesforce listings.

AppRanks

Talkdesk for Salesforce Listing Audit — 71/100

Quick verdict

Generated from Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics's audit data

Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics scores 71/100 across 6 category checks, which puts it in the healthy band — focused gaps rather than systemic problems. Strengths: title optimization at 100/100 and languages at 100/100 carry the headline — both above the 71/100 overall. Watch-items: technical & support (50/100) and visual assets (50/100) drag the average down; lifting technical & support is the single largest available lever. Per-category breakdown below.

Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics

Q: What can Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics improve?

The weakest area in Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics's audit is Visual Assets, scored at 50/100. The failing checks are screenshot count, each with a concrete fix described below. Tightening this category is the highest-impact change available to the listing — its weight in the overall score makes it the lever most likely to move the headline number on the next refresh.

Independent listing audit — Salesforce

71/100·grade B·★ 4.66 (699)·audited today·0 changes in 30d

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71/100

Grade B

Needs work

Overall: 71/100
Grade: B
Last audit: today
Changes: 0 30d

This is an independent listing audit for Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics on Salesforce. It scored 71/100 (grade B) on today's snapshot. Top strength: Languages at 100/100. Biggest gap: Visual Assets at 50/100. We re-audit every 24 hours from the canonical Salesforce listing.

Section breakdown

Detailed checks & fixes

Title Length74/80 chars
Title Keywords9 keywords found
Brand Name PositionTitle starts with a brand name
Separator UsageUses separator to structure title

Introduction222/500 chars
Intro Keywords18 unique keywords
Description1127/2000 chars — under 60% of limit
Description Keywords89 unique keywords
Feature List3/5 features — add more
Feature Clarity3 feature(s) exceed 80 chars
Demo StoreNo demo store URL

High impact

Description

Your description uses 1127 of 2000 characters. Expand it with features, benefits, and use cases.

App IconApp icon is set
Screenshot CountNo screenshots
Hero VideoNo video content found

High impact

Screenshot Count

Add at least 5 high-quality screenshots showing your app's key features and UI.

Category Count2 categories
Category NamesAll categories have names
Feature TagsNo feature tags
Integrations4 integrations listed

Medium impact

Feature Tags

Add feature tags that describe your app's capabilities for better search matching.

Demo StoreNo demo store
Privacy PolicyNo privacy policy
FAQNo FAQ
DocumentationNo documentation link
TutorialNo tutorial or guide
Pricing Plans1 plan(s) with details

Medium impact

Demo Store

Set up a demo store so merchants can preview your app before installing.

Language Count5 languages supported
EnglishEnglish supported
SpanishSpanish supported
FrenchFrench supported
GermanGerman supported
PortuguesePortuguese supported

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Methodology

Six weighted areas, pass / warning / fail per check, tiers at 85 / 65. Full methodology · Glossary

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Last updated: July 11, 2026

Quick verdict

Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics

How Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics's 71/100 breaks down

Frequently asked questions

What is Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics's Salesforce App Store audit score?

What is Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics doing well?

What can Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics improve?

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