Can I migrate data between Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing and Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR?

Migration support varies by app and category. Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing and Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Chargent Payment vs Salesforce Contact — Salesforce

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing vs Salesforce Contact Center with Amazon Connect (SCC-AC)

Side-by-side comparison · 24 data points

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

4.9·529reviews

• PCI Compliant Credit Card & ACH Payments • Automated & Compliant Card Surcharging • Recurring Billing, Subscriptions Payments, & Automatic Payment Recovery • Self-Service Payments in Experience Cloud • 30+ Direct Payment Gateway Integrations

salesforcepaid

Change

1. Listing metadata

Field-level data

	Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing	Salesforce Contact Center with Amazon Connect (SCC-AC)
Tagline	“• PCI Compliant Credit Card & ACH Payments • Automated & Compliant Card Surcharging • Recurring Billing, Subscriptions Payments, & Automatic Payment Recovery • Self-Service Payments in Experience Cloud • 30+ Direct Payment Gateway Integrations”243 chars	“Salesforce Contact Center with Amazon Connect integrates native digital and voice capabilities into Salesforce Service Cloud, delivering a unified experience for agents, streamlining operational efficiency and enhancing customer service interactions.”250 chars
Description	1193 / 2000 chars60% used	1028 / 2000 chars51% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Chargent by AppFrontier LLC	Amazon Web Services (Partner Network)

At a glance

8 metrics · auto-computed

Feature comparison between Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing and Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR
Metric	Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing	Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center \| IVR
Rating	4.9 ★	—
Total reviews	529	0
Free plan	—	★ Yes
Pricing	paid	free
Pricing tiers	3 tiers	—
Listed features	★ 9	4
Languages	1 supported	1 supported
Listed since	Mar 2009	Mar 2025

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR offers a free tier (free) while Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing has the larger user base (529 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing; mid-market and enterprise admins with specific feature requirements should evaluate both — Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR's 0-review base may include the workflow context that matches your specific use case better than Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing audit • Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR audit

Listed	March 20, 2009	March 17, 2025

Last updated	—	—

3. Features

As listed by each developer

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

💳 Collect Payments in Salesforce Take PCI Compliant payments right where your customer data lives - in Salesforce. Payment-enable any page or app in your Salesforce org, and empower your team to be more efficient and to better serve customers.
💳 Collect Missed & Late Payments with Automation Improve cash flow, reduce Days Sales Outstanding (DSO), and automate manual AR tasks with a no-code solution. This allows you to free up valuable resources for other business critical tasks.
💳 Automate Recurring Subscription Billing Leverage set-and-forget recurring billing to enhance cash flow predictability and increase customer retention.
💳 Intelligent, Flexible Developer Toolbox Create customized payment solutions, integrate seamlessly with other systems, and enhance the reliability of your payment processes with our suite of powerful developer tools - including our REST API.
💳 Reduce Payment Collection Overhead Configure self-service payment options in your Experience Cloud or Site in just minutes. Send payment request links with the click of a button, empowering your customers to submit payments at their convenience.
💳 Complete your 360° Customer View Accelerate data-driven insights by removing data silos. Ensure a consistent and complete customer profile by improving customer payment visibility across all business units.
💳 Your Customers' Currencies and Countries Take payments in over 150 currencies, including but not limited to: USD, AUS, EUR, GBP, CAD, JPY. Countries supported: United States, Australia, Canada, UK, Singapore, and many others.
💳 Recover transaction fees and raise profit margins with Surcharging This set & forget feature automatically calculates and incorporates card surcharge fees into your payment processes, recouping revenue and improving cash flow.
💳 Accurate, actionable analytics Chargent is Salesforce-native, so your team has instant access to reporting and dashboards that provide deep insight into your payments activities.

Salesforce Contact Center with Amazon Connect (SCC-AC)

Natively integrate Amazon Connect Chat (web chat, SMS, social channels) with Service Cloud Digital Engagement
Enable the Amazon Connect in-app, web, and video calling experience within the agent console
Route all channels including voice, cases, and chat with Salesforce Omni routing flows or Amazon Connect routing
Easier self-service setup and configuration with Service Cloud Voice and Amazon Connect as the default contact center

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing	Salesforce Contact Center with Amazon Connect (SCC-AC)
connect	#9	#5

7. App details

Long-form description · keyword frequency

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

Take payments everywhere in Salesforce - with streamlined tools to help you collect more revenue. Automated AR, subscription billing, surcharging, & more. Compliant, secure payments in over 150 currencies, and over 100 countries, including the US, Australia, and UK. - Card, Debit, & ACH Payments - One-time, scheduled, & subscription payments - Self-service payments in Experience Cloud - Payment request email links - Automated Collections - Card Surcharging - PayPal Wallet Powerful developer tools: - REST API (Flow & Apex) - Multi-Gateway Tokenization - Smart Payment Routing - Chargent Custom Checkout Payment-enable: - Salesforce Billing / CPQ - Commerce Cloud - Revenue Cloud Billing / Advanced - Data 360 30+ Direct Payment Gateway Integrations: - Adyen - AstroPay - Authorize.net - Barclaycard - Bluepay / Clover - BlueSnap - Braintree - CSG Forte - Cybersource - Deluxe - eProcessingNetwork - eWay - Ezidebit - Fat Zebra - iATS Payments - Linked2Pay - MerchantE - Merchant Warrior - ModusLink - Moneris - NMI - Paya - PayPal / Payflow Pro - Paysafe - PayTrace - PayU - Realex / GlobalPayments - Rectangle Health - SecureCo - Stripe - Transact Pro - USAePay - VeriPay - WorldPay

Top keywords

payments6×3.21%
billing3×1.60%
cloud3×1.60%
payment3×1.60%
automated2×1.07%
card2×1.07%
paypal2×1.07%
pro2×1.07%
revenue2×1.07%
salesforce2×1.07%
subscription2×1.07%
surcharging2×1.07%

Salesforce Contact Center with Amazon Connect (SCC-AC)

With Salesforce Contact Center with Amazon Connect, companies can now seamlessly integrate their Salesforce CRM data and agent experience with Amazon Connect’s leading voice, digital channels, and routing capabilities. Salesforce users can innovate with personalized and responsive service across every touchpoint. Customers receive personalized, AI-powered self-service experiences across Amazon Connect voice and chat, quickly solving issues. For more complex inquiries, the seamless transition from self-service to agent-assistance connects customers to the right agent, who has a unified view of the customer’s data, issue, and interaction history in Salesforce Service Cloud. Integrated data and APIs empower agents with Amazon Connect Contact Lens real-time voice transcripts and supervisors with call monitoring in Salesforce Service Cloud. Salesforce admins can quickly deploy and configure an integrated contact center solution in minutes with Amazon Connect voice, digital channels and routing of Salesforce cases.

Top keywords

salesforce7×5.00%
amazon5×3.57%
amazon connect5×3.57%
connect5×3.57%
voice4×2.86%
contact3×2.14%
data3×2.14%
service3×2.14%
agent

Frequently asked

Common questions about this comparison

Is Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR cheaper?

Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR is the cheaper option — it offers a free plan (free). Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Should I choose Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR?

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing holds the higher average rating (4.9★ vs 0.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR?

Both apps are one-click installs from the Salesforce AppExchange. Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing has the deeper published review base (529 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing typically suits early-stage and growth-mode teams based on its published review base (529 reviews). Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing vs Salesforce Contact Center with Amazon Connect (SCC-AC)

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

1. Listing metadata

Salesforce Contact Center with Amazon Connect (SCC-AC)

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing · 1 changes

Salesforce Contact Center with Amazon Connect (SCC-AC) · 1 changes

7. App details

Frequently asked

Is Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR cheaper?

Should I choose Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR?

Which is faster to set up, Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing and Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR?