- Title Length77/80 chars
- Title Keywords10 keywords found
- Brand Name PositionTitle starts with a brand name
- Separator UsageUses separator to structure title
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Quick verdict
Generated from Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR 's audit data
Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR scores 59/100 across 6 category checks, which tracks in the middle band, with 4 of 6 categories below the headline. Strengths: title optimization holds at 100/100, so the listing isn't fundamentally broken — the lift is in tightening specific weaknesses. Watch-items: categories & discoverability (33/100) and technical & support (42/100) drag the average down; lifting categories & discoverability is the single largest available lever. Per-category breakdown below.
Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR
Independent listing audit — Salesforce
59/100·grade C·audited today·0 changes in 30d
59/100
Grade C
Critical gaps
Overall
59/100
weighted across 6 areas
Grade
C
needs lift
Last audit
today
refreshed 1h ago
Changes
0 30d
view history →
This is an independent listing audit for Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR on Salesforce. It scored 59/100 (grade C) on today's snapshot. Top strength: Title Optimization at 100/100. Biggest gap: Categories & Discoverability at 33/100. We re-audit every 24 hours from the canonical Salesforce listing.
Section breakdown
Detailed checks & fixes
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Methodology
Six weighted areas, pass / warning / fail per check, tiers at 85 / 65. Full methodology · Glossary
Explore further
HistorySalesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR changes0 updates in 30dBenchmarkCategories & Discoverability rankingWhere Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR sitsAppsSalesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR overviewReviews · keywordsBestTop Salesforce appsBeyond Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR MethodologyHow we score6-area weighted rubricGlossaryAudit termsScore, tier, sections
Last updated: July 13, 2026
How Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR 's 59/100 breaks down
Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR 's overall score of 59/100 is a mid-tier result — the listing is functional but multiple categories have headroom, computed as the weighted average of 6 category checks. The spread is highly polarized across categories — 2 categories score above the headline number and 4 score below. The strongest category is Title Optimization (100/100, +41 vs overall); the weakest is Categories & Discoverability (33/100), 26 points below the overall — a meaningful but not dominant gap. Top three by score: Title Optimization (100), Description & Content (71), Visual Assets (50).
Scoring criteria, category weightings, and the full rubric (identical across every Salesforce AppExchange listing AppRanks audits) are documented on the methodology page and the audit-score glossary entry. Disputes or data corrections: [email protected].
Frequently asked questions
What is Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR 's Salesforce App Store audit score?
Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR scored 59/100 in the AppRanks listing audit — a mid-tier result with room to improve. The score is the weighted average of 6 category checks: Title Optimization 100/100, Description & Content 71/100, Visual Assets 50/100, Categories & Discoverability 33/100, Technical & Support 42/100, Languages 50/100. Each category is scored against a fixed rubric that is identical for every app on the platform, so scores are directly comparable across Salesforce listings.
Explore further
- Compare Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR with another appStack Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR 's title optimization score (100/100) against a rival listing on Salesforce AppExchange.
- Browse Salesforce AppExchange appsSee how other Salesforce AppExchange listings handle categories & discoverability — Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR 's weakest category at 33/100.
- Audit metrics glossaryDefinitions for the Title Optimization and Categories & Discoverability checks used on this audit, plus the rest of the AppRanks vocabulary.
- Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR audit historyScore timeline for Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR — see whether the 59/100 result is improving, holding, or slipping.
- Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR on Salesforce AppExchangePricing, features, ratings, and the live Salesforce AppExchange marketplace summary for Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR .
- What is an audit score?Why Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR landed at 59/100 — the canonical definition, weightings, and refresh cadence.