Which has better reviews, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Mass File Migrate (Bulk Salesforce File Migration Between Orgs) by Satrang?

Mass File Migrate (Bulk Salesforce File Migration Between Orgs) by Satrang has the higher average rating (5.0★ from 9 reviews) compared to Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics (4.7★ from 699 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Mass File Migrate (Bulk Salesforce File Migration Between Orgs) by Satrang?

Mass File Migrate (Bulk Salesforce File Migration Between Orgs) by Satrang holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Mass File Migrate (Bulk Salesforce File Migration Between Orgs) by Satrang?

Both apps are one-click installs from the Salesforce AppExchange. Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the deeper published review base (699 vs 9), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics typically suits early-stage and growth-mode teams based on its published review base (699 reviews). Mass File Migrate (Bulk Salesforce File Migration Between Orgs) by Satrang typically suits early-stage and growth-mode teams based on its published review base (9 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and Mass File Migrate (Bulk Salesforce File Migration Between Orgs) by Satrang?

Migration support varies by app and category. Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and Mass File Migrate (Bulk Salesforce File Migration Between Orgs) by Satrang both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Mass File Migrate (Bulk Salesforce File Migration Between Orgs) by Satrang" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Talkdesk for vs Mass File Migrate — Salesforce

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics vs Mass File Migrate (Bulk Salesforce File Migration Between Orgs) by Satrang

Side-by-side comparison · 24 data points

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

4.7·699reviews

Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).

salesforcepaid

1. Listing metadata

Field-level data

	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	Mass File Migrate (Bulk Salesforce File Migration Between Orgs) by Satrang
Tagline	“Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).”222 chars	“Bulk migrate Salesforce files, attachments & notes between orgs natively. Preserve parent-child relationships & sharing rules. Ideal for org mergers, sandbox refreshes & consolidations. No-code, admin-friendly. Free trial available. ”237 chars
Description	1127 / 2000 chars56% used	1197 / 2000 chars60% used
Screenshots	—	—
Languages	enfrdeptes	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	Talkdesk

At a glance

8 metrics · auto-computed

Feature comparison between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and Mass File Migrate (Bulk Salesforce File Migration Between Orgs) by Satrang
Metric	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	Mass File Migrate (Bulk Salesforce File Migration Between Orgs) by Satrang
Rating	4.7 ★	★ 5.0 ★
Total reviews	★ 699	9
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	3	★ 9
Languages	5 supported	16 supported
Listed since	Apr 2016	Jan 2025

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Mass File Migrate (Bulk Salesforce File Migration Between Orgs) by Satrang is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics's 4.7★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics at paid, Mass File Migrate (Bulk Salesforce File Migration Between Orgs) by Satrang at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics has the larger user base (699 reviews vs 9), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Mass File Migrate (Bulk Salesforce File Migration Between Orgs) by Satrang's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Mass File Migrate (Bulk Salesforce File Migration Between Orgs) by Satrang; mid-market and enterprise admins with specific feature requirements should evaluate both — Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics's 699-review base may include the workflow context that matches your specific use case better than Mass File Migrate (Bulk Salesforce File Migration Between Orgs) by Satrang's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics audit • Mass File Migrate (Bulk Salesforce File Migration Between Orgs) by Satrang audit

Listed	April 14, 2016	January 18, 2025

Last updated	—	—

3. Features

As listed by each developer

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

Endless automation possibilities: With pre-built and custom automations, Talkdesk for Salesforce integrates with Salesforce Lightning Flow, so you can trigger automations based on events in your call center. The possibilities are endless.
Powerful Omnichannel solution: With Talkdesk, you can provide both phone and SMS support directly within Salesforce. Easily manage work items across multiple channels by leveraging an extensive integration with Salesforce Omni-Channel.
Comprehensive real-time & historical reporting: Real-time dashboards, historical reporting, and detailed breakdowns of call center metrics give you information at-a-glance, directly embedded in Salesforce.

Mass File Migrate (Bulk Salesforce File Migration Between Orgs) by Satrang

Migrate Salesforce Files, Notes & Attachments with Full Control ✔ Select all or specific Files, Chatter Files, Documents & Libraries ✔ Support Lightning & Classic Notes with privacy & visibility preserved ✔ Secure, bulk org-to-org file migration tool
Batch Apex & Off-Hours Salesforce File Migration - High Volume ✔ Run instant bulk file migration via Batch Apex from the Migrate screen ✔ Schedule off-hours batch runs for automated org-to-org file transfers ✔ High-volume, secure Salesforce migration
Bulk Salesforce File Migration with Parent/Child Retention ✔ Preserve parent/child record relationships during file migration ✔ Keep files linked to original Salesforce records ✔ 100% native on Force.com & Aloha ✔ No external storage that secures
No-Code, Admin-Friendly Salesforce File Migration. ✔ Intuitive UI for bulk org-to-org migration ✔ Object-based migration across standard & custom objects ✔ Preserve record relationships & sharing rules ✔ Secure, high-volume transfer
Instant Verification for Bulk Salesforce Migration in Real Time ✔ Verify file transfers via destination record links ✔ Cross-check migrated records instantly ✔ Bulk migrate thousands of files in one run ✔ Fast, secure org-to-org file migration
Migration History & ShareType Visibility Controls ✔ Track migrations in the Migrated Files tab with status & record links ✔ View file metadata and transfer details ✔ Set ShareType & visibility for ContentVersion ✔ Secure Salesforce file migration
Multilingual Interface in 19 Languages ✔ Supports 19 languages for global Salesforce teams ✔ Multilingual interface for worldwide accessibility ✔ Dedicated expert support from setup to troubleshooting ✔ Enterprise-ready Salesforce solution
Test Safely in Salesforce Sandbox Before Production ✔ Test safely in Salesforce Sandbox before production ✔ Validate file migration in a risk-free environment ✔ Purchase licenses instantly: satrangtech.my.salesforce-sites.com/?app=Mass+File+Migrate
Resources & Demo ✔ Product Website: https://satrangtech.com/salesforce-mass-file-migrate/ ✔ Watch the Demo: See the app in action https://www.youtube.com/watch?v=Hk_BBR_dNiI ✔ Book a demo: https://calendly.com/purvisharma/30min

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Talkdesk for Salesforce \| Cloud Contact Center \| CTI \| IVR \| ACD \| Analytics	Mass File Migrate (Bulk Salesforce File Migration Between Orgs) by Satrang
agentic ai	#1	Not ranked
agentforce ai	#1	Not ranked
agentic	#1	Not ranked
migration	Not ranked	#1
migrate	Not ranked	#1

6. App details

Long-form description · keyword frequency

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

Seamlessly bring Talkdesk and Salesforce together to drive agent productivity, reduce manual tasks and personalize every interaction, leading to 19% CSAT improvement, 23% wait time reduction, and 21% time to answer reduction Seamless integration Talkdesk's CTI integrates seamlessly to give agents advanced features such as screen pops, SSO, outbound caller ID & more. Calls are auto-logged to ensure accuracy and consistency without altering workflows Intelligent routing Talkdesk Studio uses data dips and integrates with Lightning Flows to get customers to the right agent with context-driven routing based on the case, lead, contact & more Proactive outbound Load and launch Talkdesk Power Dialer for fast & efficient outbound campaigns. Utilize smart SMS for automated follow-up or proactive messages. Integrates with Salesforce High Velocity Sales (HVS) Two-way data sync Ensure data between Salesforce and Talkdesk is always consistent with continuous two-way data sync Quick setup in Salesforce Deploy Talkdesk for Salesforce, add Talkdesk licenses, and assign user permissions—all without ever leaving Salesforce.

Top keywords

salesforce6×3.80%
talkdesk6×3.80%
data4×2.53%
integrates3×1.90%
outbound3×1.90%
agent2×1.27%
data sync2×1.27%
ensure2×1.27%
proactive2×1.27%
reduction2×1.27%
routing2×1.27%
seamlessly2×1.27%

Mass File Migrate (Bulk Salesforce File Migration Between Orgs) by Satrang

Easily migrate Files, Notes, Attachments, Chatter Files, Documents, and Content Libraries between Salesforce orgs. Satrang Mass File Migrate (MFM) is a secure, native Salesforce file migration tool built for bulk org-to-org file transfer and data migration projects. Key Features: ✔ Bulk migrate Salesforce Files (ContentDocument & ContentVersion) ✔ Support Lightning & Classic Notes with privacy preserved ✔ Preserve parent-child record relationships and file links ✔ Maintain ShareType, Visibility & sharing rules ✔ Batch Apex support for high-volume migrations ✔ Schedule off-hours or sandbox refresh migrations ✔ Works across standard & custom objects ✔ 100% native Force.com & Aloha app ✔ No external storage, data remains in Salesforce ✔ No-code, admin-friendly interface Ideal For: ✔ Org mergers, acquisitions & instance consolidation ✔ Sandbox refresh & data migration ✔ Cross-org file transfer automation Free Trial Available: Install and test in your own Salesforce org (sandbox or production). Resources: Demo: https://www.youtube.com/watch?v=Hk_BBR_dNiI Book Walkthrough: https://calendly.com/purvisharma/30min Product Website: https://satrangtech.com/salesforce-mass-file-migrate/

Top keywords

file5×3.33%
salesforce5×3.33%
com4×2.67%
data3×2.00%
files3×2.00%
https3×2.00%
migrate3×2.00%
migration3×

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics vs Mass File Migrate (Bulk Salesforce File Migration Between Orgs) by Satrang

Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics

1. Listing metadata

Mass File Migrate (Bulk Salesforce File Migration Between Orgs) by Satrang

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Mass File Migrate (Bulk Salesforce File Migration Between Orgs) by Satrang cheaper?

Which has better reviews, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Mass File Migrate (Bulk Salesforce File Migration Between Orgs) by Satrang?

Should I choose Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Mass File Migrate (Bulk Salesforce File Migration Between Orgs) by Satrang?

Which is faster to set up, Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics or Mass File Migrate (Bulk Salesforce File Migration Between Orgs) by Satrang?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Talkdesk for Salesforce | Cloud Contact Center | CTI | IVR | ACD | Analytics and Mass File Migrate (Bulk Salesforce File Migration Between Orgs) by Satrang?