360 SMS App for vs Vee24 - VeeStudio — Salesforce

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce

Side-by-side comparison · 24 data points

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

4.9·1.3kreviews

Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.

salesforcepaid

Change

1. Listing metadata

Field-level data

	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce
Tagline	“Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.”254 chars	“Vee24 is helping retailers accelerate their digital business by creating great person-to-person connections, virtually, through video and text chat; co-browsing; secure sharing; online appointment setting; chatbots and more.”224 chars
Description	1182 / 2000 chars59% used	1140 / 2000 chars57% used
Screenshots	—	—
Languages	nlenfifrde+11 more	nlenfifrde+5 more
Platforms	Salesforce	Salesforce
Developer	360 Degree Cloud Technologies Pvt. Ltd.

At a glance

8 metrics · auto-computed

Feature comparison between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce
Metric	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce
Rating	4.9 ★	—
Total reviews	1.3k	0
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	9	9
Languages	16 supported	10 supported
Listed since	May 2016	Oct 2023

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce at paid, Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the larger user base (1,280 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce; mid-market and enterprise admins with specific feature requirements should evaluate both — Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce's 0-review base may include the workflow context that matches your specific use case better than 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce audit • Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce audit

Listed	May 6, 2016	October 18, 2023

Last updated	—	—

3. Features

As listed by each developer

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers with a 98% read rate and ~90-second response ➜ Send your first text message within 2 minutes of installation
Two-Way SMS & Texting via Salesforce Flow ➜ Automate two-way SMS text messaging for lead nurturing via Flow ➜ Trigger Inbound & Outbound SMS, Drip Campaigns and reminders ➜ Connect SMS with Calls, Voicemail, CTI and Telephony across Service Cloud
Built for Every Industry, Compliant ➜ Trusted across Healthcare, Education, Finance and more industries ➜ Compliant text messaging with TCPA, HIPAA and GDPR support ➜ Run SMS and WhatsApp securely across Sales and Service Cloud
AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp messaging & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
Bulk SMS, MMS & Multichannel WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages and Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS and chat across SMS, WhatsApp and WeChat
Native Salesforce SMS App & Flow Components ➜ 360 SMS is a 100% native Salesforce SMS App with seamless SMS integration ➜ Use native SMS components in custom Salesforce Flows ➜ Real-time engagement and text messaging, all in Salesforce
Omnichannel Messaging: WhatsApp Business, Chat & CTI ➜ Message customers on WhatsApp Business, WeChat, KakaoTalk, Viber, Zalo & Line ➜ Personalized text to Live Chat & AI-powered messaging ➜ Unify Chat, SMS & CTI with Omnichannel Conversational Messaging
Free Trial + Free support from USA-Based SMS Experts ➜ Click GET IT NOW to see SMS & WhatsApp live in Salesforce in minutes ➜ Set it up yourself or with our free USA-based SMS experts ➜ No cost, no risk — start texting from Salesforce today
Automated Appointment Reminders, Drip Campaigns & RCS Messaging ➜ Cut no-shows with automated appointment reminders by SMS and WhatsApp ➜ Build drip campaigns for lead nurturing without code ➜ Send every message over SMS, RCS, MMS or CTI from Salesforce

Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce

Video Chat for two-way, face-to face engagements that enable consultative selling and build trusted relationships. One-way video and voice chat are also available.
Cobrowsing, Sharing & Online Collaboration for digitally holding the customer’s hands throughout the service or sales journey using cobrowsing, screen sharing, co-form fill, and file transfer.
Text Chat for timely, efficient responses allowing your agents to handle multiple conversations at once. Either in real time or asynchronously via popular apps like Facebook Messenger, WhatsApp, or SMS.
Online Appointment Scheduling for giving online visitors the option to schedule a session with a customer service agent or product specialist at their convenience.
Conversational AI Chatbots for quickly answering commonly asked questions, cobrowsing to relevant website pages, gathering info to pass to a live agent — all automated and continuously learning.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce
engagement platform	#3	#12
customer experience	#10	#12
chatbot	#19	#37
appointment	#29	#53

7. App details

Long-form description · keyword frequency

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.

Top keywords

sms9×5.03%
salesforce6×3.35%
whatsapp5×2.79%
messaging4×2.23%
texting3×1.68%
mms2×1.12%
sms mms2×1.12%
text2×1.12%
text messaging2×1.12%
two-way2×1.12%

Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce

Vee24 is helping retailers accelerate their digital business by creating great person-to-person connections virtually. Vee24’s digital customer experience platform — powered by video and text chat; co-browsing; secure sharing with basket assist; online appointment scheduling; AI-powered chatbots, and more — enables customer-centric teams to grow online sales, deliver better customer service, and build lasting brand loyalty. Using this omnichannel customer engagement platform, brands can seamlessly connect their virtual and in-person customer experience. Learn how you can: • Take online customers from a chatbot through to a text and video chat, then seamlessly to a video call with your in-store sales team • Grow online sales — customers see a 35% uplift in AOV • Move online browsers to online buyers • Deliver great experience customers love — 93% is an average CSAT score • Reduce average call handling time by 40% Customers include Jordan’s Furniture, Clarins, DFS, the Watches of Switzerland Group, Eastern Bank, Sytner Group, Schuh, Jaguar Land Rover and others in the retail, financial services, and automotive industries.

Top keywords

customer4×2.45%
customers4×2.45%
experience3×1.84%
sales3×1.84%
video3×1.84%
average2×1.23%
call2×1.23%
chat2×1.23%

Frequently asked

Common questions about this comparison

Is 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce cheaper?

Both 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce offer paid plans only. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce starts at paid; Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce?

AppRanks cannot separate these two on rating, because neither publishes one. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce does carry the larger published review base (1,280 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce?

Both apps are one-click installs from the Salesforce AppExchange. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the deeper published review base (1,280 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce typically suits early-stage and growth-mode teams based on its published review base (1,280 reviews). Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

1. Listing metadata

Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce · 8 changes

Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce · 0 changes

7. App details

Frequently asked

Is 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce cheaper?

Should I choose 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce?

Which is faster to set up, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

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